On Call-Office Service Associate Floater - The Millennium Group
Roanoke, VA
About the Job
Looking for a reliable and self-motivated candidate that would be On-Call when there is a need for coverage our local accounts. Would be able to communicate effectively with many different types of people along with willing to perform multiple tasks. This is a great position for someone who is Retired and looking for something that is not full time.
Key Responsibilities:
- Ability to commute to locations located in the Greater metropolitan area.
- Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
- Replace copy and fax toner, correcting copy paper jams and performing light copier maintenance.
- Inspect deliveries for suspicious or threatening items.
- Pickup outbound boxes and packages from internal customer locations.
- Ability to sort items into categories according to established methods.
- Prepare items for processing, shipment or transportation.
- Enter activity data in logs, maintain records.
- Ensure all safety procedures are followed at all times.
- Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS].
- Receptionist coverage for breaks, lunch, vacation and sick time.
- Maintains customer confidence and protects operations by keeping information confidential.
- Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
- Be available to move from one site to another on short notice.
- Other duties as assigned by manager.
Qualifications:
- High School diploma or equivalent (GED).
- Minimum of 1-2 years Customer Service experience preferred with knowledge of commonly -used Office Services procedures.
- 1-2 years' experience with Microsoft Office Software (Word, Excel, etc.).
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Ability to effectively work individually or in a team environment.
- Competency in performing multiple functional tasks.
- Attention to detail.
- Ability to handle mail or hand cart, as well as flatbed.
- Must be able to lift up to 50 pounds.
- Valid driver's license with a clean driving record and must have reliable transportation.
Source : The Millennium Group