Office Services Manager - TBWA\Chiat\Day

Who You Are:

The Office Services Manager has an interest in day to day offer operations, with a focus on creating a welcoming and dynamic experience for our people. As the Office Services Manager at TBWA\Chiat\Day, you'll be the go-to person of all happenings in the Franklin office. Sitting at the front desk you'll be the first point of contact for anyone coming through our doors. Your top priority is to create a warm and welcoming experience for everyone in the office.

This role is on-site, with the expectation of being in the office five days a week. 

What You'll Do:

This role is part of the Talent Relations team and will partner with company and department leadership to ensure we are creating an engaging and inclusive experience for each and every one of our people. You will:

• Open office doors at 9:00AM, close doors at 6:00PM (Office Hours: 9AM-6PM)
• Greet all visitors promptly, offer them water, connect them to the correct employee, or take them to the correct conference room.
• Partner with Talent Relations team to create and execute agency events and employee engagement opportunities (Summer and Holiday parties, Volunteer Days, Cultural events, etc.)
• Partner with office leadership and Talent Relations teams in employee communications, participation and general events
• Liaise with the Nashville building's operational staff as needed to ensure office is fully functional
• Assist with local office onboarding and offboarding process for employees
• Maintain ongoing and effective communication to all employees about events, celebrations, and employee achievements
• Assist with catering requests, both submitting orders and setting up and breaking down as needed
• Manage office supply ordering and restocking
• Schedule meetings, maintain distribution list, update shared drive files, and provide general office support as needed
• Work closely with our New York office to create continuity and consistency of events and opportunities
• Perform administrative duties as requested including, coordinate mailings, order products and services, maintain client files, run business errands
• Keep the office neat and tidy. Keep an eye on the office for things that are out of order and alert the appropriate people to resolve

Who We Are:

We are a modern, integrated agency created and managed by TBWA to lead all marketing and communications globally for Nissan. Designed to deliver marketing transformation, Nissan United is dedicated to helping Nissan grow its brand value around the world more effectively. The team brings expertise in data, analytics, media, customer experience and CRM, all of which help drive and inspire innovation and creativity.

Nissan United is housed within the TBWA collective. Named one of the World's Most Innovative Companies by Fast Company four years in a row, and Adweek's 2022 and 2021 Global Agency of the Year, TBWA is known for its long history of famous creative campaigns for some of the world's greatest brands, powered by our trademarked Disruption® methodology.

TBWA\Chiat\Day Values

Our creative product is everyone's responsibility.

We are tough on the work. We are kind to each other.

When we take care of each other, the rest takes care of itself.

TBWA\Chiat\Day Attitudes

Curiosity: Be open minded to ideas wherever they come; curious people are often unafraid of change;

Collaboration: Self-confidence without a big ego; work with all types of people;

Integrity: What we say is what we do; it is honesty and respect in our dealings with people

Resourcefulness: To find ways to do whatever we have to do for our clients, and our people


Location:

Given the nature of the Talent team and the duties assigned to this role, we are only considering candidates that currently live in or wish to relocate to Nashville, in the near future.

This role is on-site, with the expectation of being in the office five days a week.