Office Services Lead - The Millennium Group

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

May perform one or more of the following duties as determined by manager or business needs:

• Ensure safety and security procedures are followed always
• Oversee monthly reporting.
• Ensure all employee training (new hire, monthly, cross training, site required) is performed and at standard.
• Maintain records and files.
• Respond to client issues and ensure appropriate escalation processes are followed by communicating critical issues to Manager without delay
• Handling packages and Equipment coming into the Receiving dock, after the packages and equipment are processed, help deliver packages / equipment to the proper buildings.
• Help deliver packages if needed and deliver Equipment
• Create shipping labels using the UPS CampusShip.
• Maintain a clean and safe workspace
• Assist with employee moves.
• Move furniture if required.
• Help with Conference room set ups if needed.
• Monitor shred bins throughout the buildings and swapping them out when full.
• Help with various task required from facilities
• Other duties as assigned.

Responsibilities:

• Must have PC skills office, clerical, faxing, item processing, data entry or other related mailbox processing
• Strong customer service and communication skills
• Proven reliability and commitment to work schedule and attendance. Flexibility to work additional hours with little notice.
• Working knowledge of preparing files financial industry preferred.
• Proven high quality standard for work produced (consistent error free) and high throughput (consistent Items for Hour)
• Ability to perform well under pressure and meet rigorous deadlines
• Follow internal operational controls and adhere to financial industry regulations
• Support other operations and administrative functions as required.
• Ability to work both independently and as active participant in a team environment.
• Contribute towards a positive, collaborative and supportive workplace.