Office Services Associate - Columbus, OH - The Fountain Group
Columbus, OH
About the Job
Pay: $19-20/hour
Duration: 6 month contract to start
Location: Onsite in Columbus, OH
Job Description:
The Office Services Associate works in a fast paced team environment processing mostly digital documents to meet our customer's requirements. The Office Services Associate will also research documents and information online to fulfill the customer's requests.
Responsibilities:
Duration: 6 month contract to start
Location: Onsite in Columbus, OH
Job Description:
The Office Services Associate works in a fast paced team environment processing mostly digital documents to meet our customer's requirements. The Office Services Associate will also research documents and information online to fulfill the customer's requests.
Responsibilities:
- Work with teammates to ensure daily workload is completed on-time and with high-quality results.
- Willingness to develop career skills as applicable to the position and career trajectory.
- Contribute to atmosphere of continuous improvement by providing feedback on processes and procedures as you grow with the position.
- Provide superior service by analyzing customers’ requests, ensuring compliance and accuracy, resolving, or escalating issues, following requests through to completion, and communicating progress to customers and internal teams.
- Fulfills initial filings and document requests (e.g., retrieval requests, incorporations, formations).
- High School Diploma or equivalent; some college preferred.
- 1-3+ years experience in an office environment; customer service; retail or hospitality preferred.
Source : The Fountain Group