Office Manager - The Chimney Guys

The Chimney Guys in Pataskala, OH is looking to hire a full-time Office Manager to answer phones and coordinate chimney service dispatch. Can you be friendly and outgoing over the phone? Do you want to work with an established chimney company that invests in its team and offers real opportunities for career growth? If so, please read on!

We are excited to announce that our previous office manager was recently promoted, creating an opening for this position and highlighting the potential for advancement within our company. This position earns a competitive wage of $42,000 - $52,000 per year, based on skill level and experience. We provide wonderful benefits, including health, vision, dental, other ancillary insurance, a 401K with company match, and PTO. If this sounds like the right customer service opportunity for you, apply today!

ABOUT THE CHIMNEY GUYS

The Chimney Guys is a family-owned company that prides itself on completely cleaning our client's chimneys and fireplaces. On top of our cleaning services, we also do chimney repairs and masonry work on fireplaces and chimneys. We are a rapidly growing company because our customers share, through word of mouth, the great experiences they've had with us. Every day, we provide our customers with quality and comprehensive service that they are happy with!

We are able to carry out excellent work because of our amazing team. For our skilled staff, we provide ample training and ensure that they are happy and have everything they need to succeed. We also provide a supportive work environment and opportunities for advancement! We're always looking to recruit individuals who are eager to learn so please, join us!

A DAY IN THE LIFE OF AN OFFICE MANAGER

In this position, you oversee and direct office staff and technicians to make sure daily operations are consistent and efficient. As a customer service superstar, you communicate with clients over the phone and respond to website inquiries and emails. When needed, you handle escalations and find resolutions. Running logistics for our service teams, you are comfortable scheduling appointments for our clients' home services and routing technicians. You also order materials to ensure our teams have everything they need for a successful workday.

Once jobs have been completed you process billing requests. Using your solid interpersonal and communication skills, you are confident handling any HR tasks that come your way. You also process payroll. To promote our company you upsell campaigns and market our home services through social media. Each day you have a feeling of success and fulfillment having efficiently completed all your duties!

QUALIFICATIONS FOR AN OFFICE MANAGER

• 5+ years of office experience in a home services provider company
• Experience with ServiceTitan is preferred

Are you an effective communicator and an excellent listener? Can you balance multiple competing priorities while consistently meeting deadlines? Are you capable of building rapport with people over the phone? If yes, you might just be perfect for this customer service position!

WORK SCHEDULE FOR AN OFFICE MANAGER

This full-time position typically works Monday-Friday from 8:00 am - 5:30 pm.

ARE YOU READY TO JOIN OUR HOME SERVICES TEAM?

If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 43062

Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.