Office Manager - Talnt
Washington, DC
About the Job
Key Responsibilities:
- Welcome and assist visitors and clients in-person and over the phone, delivering exceptional customer service.
- Direct phone calls to the correct individuals and promptly relay messages.
- Act as the point of contact for building management, vendors, and office facilities; coordinate fire drills and distribute building-related communications.
- Oversee daily beverage services, including stocking coffee, tea, and snacks in office kitchens.
- Maintain and service multi-function coffee machines; load and unload the dishwasher and hand wash delicate items as needed.
- Remind staff about personal items in the refrigerator and perform weekly cleanouts.
- Regularly inventory, order, and restock office and kitchen supplies.
- Ensure the office remains clean, keep printers/copiers stocked, and dispose of old print jobs.
- Manage lunch orders and deliveries; organize catering and event planning for both in-office and external events.
- Provide a consistent and professional experience for all office visitors.
- Handle conference room scheduling and ensure rooms are set up and cleaned after meetings.
- Maintain and update the office phone list, seating chart, and floor plans.
- Manage keycard access and update vendor contacts and other office-specific databases.
- Coordinate shredding services and manage in-house and off-site filing systems.
- Sort daily mail, receive deliveries, and manage shipping services (FedEx, UPS, USPS, couriers).
- Assist with various projects and provide backup support to the administrative team.
Required Qualifications:
- Bachelors degree with 2-3 years of experience in a corporate or professional environment.
- Previous reception and administrative support experience preferred; professional appearance and demeanor.
- Excellent communication and customer service skills; ability to multitask and prioritize effectively.
- Proficiency in Microsoft Office and willingness to learn new software platforms.
- Strong attention to detail, time management, and organizational skills.
- Ability to lift 10-20 pounds and frequently move around the office.
- Capability to work both independently and collaboratively across different office locations.
- Self-starter with the ability to anticipate office needs and follow through with minimal direction.
Preferred Qualifications:
- Experience managing conference room schedules.
- Familiarity with office inventory management and supply ordering.
- Basic event planning and coordination skills.
- Experience with office security procedures and keycard access systems.
- Previous experience maintaining office databases and filing systems.
- Bonus'
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Source : Talnt