Office Manager - Enviva

The Enviva team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. We are the world's largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels.

Enviva is seeking an Office Coordinator for the Raleigh office. This position will support the Raleigh office associates and will report to the Corporate Facilities Manager.

Responsibilities

• Be hospitable and customer service oriented with both associates and external visitors.
• Answer phone calls and take messages, forwarding as appropriate.
• Respond to shared inbox email requests and inquiries in a timely manner.
• Maintain inventory of office and kitchen supplies, reordering/restocking as appropriate.
• Tidy and reset the general office area, kitchen, and conference rooms daily.
• Liaise with building management and external vendors for office repairs, cleaning services, tenant emergency notifications, etc.
• Manage and issue access cards.
• Complete business card requests.
• Retrieve mail, FedEx, and UPS packages and distribute to staff.
• Create FedEx labels for associates and assist with shipping out packages as needed.
• Assist with internal/external meeting preparations including booking conference rooms, setting up audio-visual, and ordering catering.
• Manage relationships with vendors, service providers, and landlord, ensuring all invoices are received, reviewed, and processed in a timely manner.
• Maintain historical reference for the office by updating facilities manual with pertinent information.
• Oversee the fire and safety program.
• Other duties as assigned.

Qualifications 

• High School Diploma required. Associate or bachelor's degree preferred.
• 1-2 years administrative experience.
• Possess strong oral and written communication skills and exceptional computer skills (MS Word, Excel, PowerPoint, Outlook, etc.).
• Able to work both independently and as part of a collaborative team, manage multiple projects, and assume additional responsibilities over time.
• Highly organized, with exceptional attention to detail.
• Demonstrate sound judgment and ability to reach decisions independently.
• Maintain a strong sense of urgency and problem-solving skills.
• Demonstrate a positive customer service attitude.
• Adapt well to changing plans and priorities.
• Maintain strict confidentiality standards.
• Able to work a flexible schedule as business dictates, including occasionally being contacted off-hours to answer any emergency or urgent office-related matters.

Working Conditions

• This is a fulltime, onsite Business hours are 9:00am – 5:00pm. Monday – Thursday are required in office days. Fridays may be worked remotely as business needs dictate.

Physical Requirements

• Ability to move about the office quickly in case of emergency.
• Able to perform tasks such as lifting, walking, climbing, stooping, standing, pushing, crawling and/or pulling for up to eight (8) hours a day.
• Able to pull and lift up to 25 lbs.
• Able to work on a computer screen in a seated position for up to eight (8) hours a day.
• Ability to safely and successfully perform the essential job functions consistent with the ADA.