Office Manager - University of Wisconsin-Stout

Office Manager

Advisement Center

The University of Wisconsin-Stout's Advisement Center invites applicants to apply for an Office Manager position. This position will report to the Director of the Advisement Center. This full-time University Staff position is responsible for managing the reception area of the Advisement Center which is a fast-paced office environment that serves over 2,000 students per semester, and is focused on providing a strong, positive student experience.

Official Universities of Wisconsin Job Description: Administrative Assistant II

QUALIFICATIONS

Minimum / Required

• High School diploma or GED equivalent
• Minimum of two years working in a clerical/administrative related setting.
• Strong organizational and administrative skills
• Ability to work independently and as part of a team
• Excellent written, oral, and interpersonal communication skills
• Working knowledge of Microsoft Office Suite
• Experience in a customer-focused environment
• Demonstrated ability to delegate and prioritize work, be a self-starter and problem solver

Highly Desired/Preferred

• Experience prioritizing customer needs
• Ability to work with people from a wide range of backgrounds with respect
• Demonstrated experience working with other departments, groups, or partners to accomplish a goal
• Basic proficiency with financial tools, purchasing, or reimbursement processes
• Experience in a higher educational environment

RESPONSIBILITIES

• Summary of the responsibilities for this position:
• Manage the front office of the Advisement Center including welcoming visitors, overseeing student staff, administering evaluations, maintaining traffic flow, answering basic questions, and troubleshooting
• Create and maintain front office procedures to ensure proper workflows, and adjust as necessary in accordance with the needs of the department and university
• Answering general phone/email/face-to-face inquiries from students, faculty, and staff and directing questions to the appropriate resources as needed
• Provide inventory control, travel, and basic purchasing functions of the office
• Schedule rooms and coordinate events in coordination with advisors, director, and other campus units
• Attend departmental staff meetings and update the unit on any process changes that occur and contribute to the success of the office
• Maintain effective student records in our campus Student Information System and work within established practices to maintain accuracy
• Liaise with program associates and departmental assistants across campus to ensure effective student/advisor transitions and troubleshoot general problems
• Other duties as assigned

INFORMATION ABOUT YOUR BENEFITS

Your benefits add an additional 40%+ to the overall financial package from the university.

Highlights include:

• Paid vacation for 12-month positions
• Excellent flexible health insurance with low co-pays and good coverage
• Paid holidays and sick days
• After 5 years of employment, you become vested in our retirement system which ensures income post-career
• benefits at UW-Stout are highly competitive with local industry and some of the strongest in state and nation

APPLICATION INSTRUCTIONS

Complete applications received by end of day, January 2, 2025 are ensured full consideration. Applications submitted after January 2nd may be reviewed until position is filled.

To apply, click on the APPLY button or go to: https://www.uwstout.edu/about-us/careers-jobs

Required application materials:

1. Cover letter (* See below)
2. Resume

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.

*Please use your cover letter to speak to each of the Minimum/Required Qualifications for this position as listed above. For each required qualification, describe your relevant experience, using specific examples from your work history to illustrate how your experience satisfies the requirement.

Applicants must complete all required fields and attach all required documents prior to submitting the online application.

Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Before starting the online application process, we recommend you preview the frequently asked questions (FAQs) available at: https://kb.uwss.wisconsin.edu/21900

It is the policy of UW-Stout to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance, or accommodation in applying because of a disability, please contact us using the information below. Employment opportunities will not be denied because of the need to make reasonable accommodation for a qualified individual's disability.

For questions regarding this position or recruitment, please contact:

Search Chair: Cecily Hornady

Email: hornadyc@uwstout.edu

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:

Search Coordinator: Heather Knutson

Email: knutsonh@uwstout.edu

ADDITIONAL INFORMATION

Minimum starting hourly wage of $18.00, commensurate with qualifications and experience.A six-month probationary period is required. The Universities of Wisconsin provide an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.UW-Stout is certified as a Family Friendly Workplace which recognizes market-leading employers for employee benefits and commitment to supporting children and families.

• Benefit Details: https://www.wisconsin.edu/ohrwd/benefits/download/quickguideus.pdf
• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

UW-Stout is committed to nondiscrimination in its employment practices and to equal employment opportunity for all persons and does not discriminate against, harass or retaliate on the basis of race, color, creed, religion, age, sex (as defined in state and federal law), sexual orientation, national origin, ancestry, disability, pregnancy, marital or parental status, genetic information, arrest record, conviction record, military service, veteran status, use or nonuse of lawful products off the employer's premises during non-working hours, political affiliation, declining to attend a meeting or participate in any communication about religious matters or political matters, honesty testing, or any other category protected by law.

As an equal employment opportunity and affirmative action employer, UW-Stout welcomes applications from individuals from diverse groups; veterans, individuals with disabilities and from historically excluded populations. At UW-Stout we value our differences and welcome diverse perspectives as we continually commit to developing an inclusive and equitable environment for all employees and students.

Employment is contingent upon the final candidate's completing a criminal background check and being cleared to work by the Human Resources Office.Employment is also contingent upon the final candidate passing reference checks and an essential job function test, as applicable. The reference check process includes asking the final candidate and most recent supervisor(s) questions regarding sexual violence and sexual harassment. Final candidates with previous employment within the Universities of Wisconsin and State of WI agencies will be subject to additional reference checks.

Official transcripts required at time of hire.

The University of Wisconsin-Stout does not offer H-1B or other work authorization visa sponsorship for this position. A successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment and for maintaining work authorization throughout the employment term. If you have questions regarding this, please contact our Human Resources office, Phone: 715.232.2149.

In response to a public records request, the Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

UW-Stout is committed to providing safety and security of all members of our community in accordance with the Clery Act. For campus safety information and crime statistics visit: https://www.uwstout.edu/life-stout/police-and-parking/clery-information

INSTITUTIONAL OVERVIEW

University of Wisconsin-Stout, Wisconsin's Polytechnic University, offers an unmatched career-focused education that combines applied learning, theory and research with real-world experience that prepares tomorrow's leaders to drive the future of business and industry. At UW-Stout, our students do more than earn a degree--they do on day one. And we are #StoutProud to produce lifelong learners, ethical leaders and responsible citizens who succeed in a global society.

UW-Stout is recognized nationwide for its operational excellence. We were the first and remain the only full four-year public higher education institution in the nation to receive the Malcolm Baldrige Award, and we are dedicated to a process-improvement model that leverages the power of data and the value of our people. We believe in critical thinking and fact-informed decision making. We pursue sustainability in form and function and collaborate across campus and with our partners to solve problems in industry and society. And providing an equitable, diverse and inclusive environment for our faculty, staff and students to live, learn and work is a top priority.

We offer 50+ undergraduate degrees, 20+ graduate degrees and 30+ professional certificates in Art, Design & Graphics; Business & Management; Education; Human & Social Sciences; Information Technology & Communications; and Science, Engineering & Math. Our first-class digital infrastructure and learning environments provide our nearly 7,000 students with every avenue to explore and personalize their success. As the only laptop+ campus among the 13 Universities of Wisconsin, UW-Stout provides laptops and industry-standard software, open education resources and other technology-driven advantages all included in on-campus undergraduate tuition and fees. And we invest in people who share our vision to advance our position as Wisconsin's only Polytechnic University and as a regional, national and international leader in higher education.

Be a part of the future at UW-Stout. Learn more at https://www.uwstout.edu/about-us

University of Wisconsin-Stout is located in Menomonie, Wisconsin, a community an hour east of Minneapolis-St. Paul. A pillar of Wisconsins Chippewa Valley and recognized as one of the best small towns in America, Menomonie provides an idyllic combination of natural beauty, outdoor recreation, boutiques and arts and culture with access to a metropolitan area. For more information about the UW-Stout community and region visit: https://www.uwstout.edu/about-us/our-community

Job Family: Staff