Office Manager - Northeast Ohio Eye Surgeons

Description

What you will be doing

• Supervise all aspects of specialty medical office by utilizing ethics, accountability, confidentiality, resourcefulness, critical thinking and good judgment
• Create and nurture a positive atmosphere of continuing education, cross training, increasing responsibility and excellent patient care
• Coordinate multiple physician schedules to monitor and manage patient flow
• Delegate appropriate duties to staff and follow up to ensure appropriate action
• Plan and facilitate staff motivation & education/certification in accordance with budget and published MVP policies.  Conduct regular staff meetings to ensure that all staff are properly informed
• Quality assurance including medical record review and medical billing source document auditing to ensure proper billing and compliance with regulations
• Respond to patient, physician, affiliate and staff concerns in a timely manner
• Maintain safe environment through proper maintenance and repair of facility
• Communicate with vendors for cleaning, garbage, snow removal and landscaping per MVP guidelines
• Report any equipment or asset that cannot be repaired for replacement per capital budget
• Ensure all employees comply with HIPAA / HITECH and published MVP policies
• Follow Medicare guidelines with guidance from Director of Patient Accounts
• Ensure all employees complete OSHA & safety training per MVP guidelines
• Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook
• Perform various other duties as requested

What you know

• High school diploma or GED
• Professional and intentionally hard working
• Respectful, self-aware and assertive with keen appreciation of collaborative effort
• Skilled at learning new concepts quickly, working well under pressure and meeting deadlines
• Able to express ideas clearly and effectively, both written and orally
• Goal directed with ability to work independently with minimal direction
• Able to handle confidential information appropriately 
• Proficient computer skills including Microsoft Word and Excel

• Associates degree

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• An organization focused on People, Passion, Purpose and Progress
• Inspirational Culture