Optical Office Manager- Indianapolis - Dr. Tavel Optical Group

Description

Are you a gifted individual that excels at helping your teammates achieve and exceed their goals? Do you have a passion for service and an eye for fashion? If so, look no further, we’ve got the job for you!

At Dr. Tavel, we have been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.

At Dr. Tavel, we deliver the following:

• A culture that values diversity and inclusion
• A progressive and results-oriented leadership team
• Investment in training and developing our staff so they can shine as experts
• Offices, equipment, and inventory that exceed patient expectations
• Opportunities for advancement

Our ideal candidate possesses the following traits:

• Amazing communicator who loves interacting with people
• Dedicated leader who builds teams that deliver excellence
• Desire to help patients experience the gift of sight
• Exhibits high integrity
• Focused and detail oriented
• Outstanding problem solver
• Dedicated to learning and self-improvement

Responsibilities include:

• Handle all operations of a Dr. Tavel office including hiring and development, staff scheduling, and performance reviews
• Improve office performance by using reports and dashboards to monitor performance
• Work directly with Regional Supervisors, and the Director of Office Operations to identify opportunities for improvement and growth
• Leading by example on the salesfloor by using lifestyle sales techniques to identify visual and lifestyle needs and presenting the best options to the patient to best fit their individual needs.

• Assisting with general front office operations: answering the phone, check-in, check-out, and pretesting patients
• All things insurance: verifying eligibility, answers questions, and authorizing benefits
• Completing training to advance your skills and knowledge

Requirements

• Previous management experience is preferred (retail management is a plus)
• Previous experience as an Optician is a big plus
• A positive attitude and a willingness to strive for excellence
• Ability to work in a fast-paced environment
• Reliable transportation
• Ability to work evenings 2 days per week and Saturdays
• Bilingual in Spanish is a big plus

Benefits

• Competitive salary + significant bonus
• Vacation/PTO + 6 paid holidays
• Free eye exams and glasses for you + large discounts for family
• Health and Dental Insurance
• 401K
• Summer events for you and your family