Office Manager / HR Coordinator - Credico

Position Summary

Credico is a global leader specializing in brokering direct sales services, marketing, and digital acquisition. With operations in the US, Canada, UK and South Africa, our clients include both Fortune 500 and mid-market companies, as well as many of the world’s largest non-profit organizations.

We are seeking a dedicated Office Manager/HR Coordinator to support our Chicago office. This role involves maintaining an organized office, event planning, and junior-level HR responsibilities, requiring 3 days in-office and 2 days remote.

Responsibilities

Office Management

• Maintain a tidy and organized office environment.
• Oversee office logistics including managing expenses related to ordering office items, gifts, travel accommodations, and incoming mail and deliveries.
• Plan and distribute birthday and work anniversary cards.
• Register visitors, manage access badges, and submit maintenance requests.
• Set up and manage conference rooms for events and client meetings.
• Order and arrange lunches, refreshments and other food orders for meetings.
• Manage phone, voice mail messages, and visitors.
• Partner with stakeholders, including office building management and vendors.
• Ensure a welcoming office environment that fosters a positive corporate culture.
• Other duties as needed to support the team, office operations, or overall business needs.

Event Planning

• Plan and coordinate annual company events, ensuring all details are handled effectively, and gather feedback to improve future events.
• Collaborate with teams to understand events and logistics.

HR Coordination

• Assist with the hiring process life cycle: from role identification to sourcing candidates, conducting phone screens, scheduling interviews, onboarding new hires, and providing timely feedback to candidates and hiring managers.
• Manage tracking of role pipeline metrics to report out to all stakeholders.
• Communicate updates with staff and follow up with managers and employees regarding completion on items such as performance reviews, training, and other initiatives.
• Update and maintain job descriptions.
• Support performance management processes and talent development initiatives.
• Assist in developing, communicating, and enforcing company policies and procedures to ensure compliance and understanding among staff.
• Support the development and implementation of programs enhancing employee morale, development, and engagement.
• Support the HR team with administrative tasks and projects as needed.

Qualifications & Desired Attributes

• Bachelor’s degree in business administration, human resources, psychology, or a related field preferred.
• 2+ years of relevant experience in office management and/or HR support roles preferred.
• Strong organizational and administrative skills, with a keen attention to detail and the ability to prioritize tasks in a fast-paced, hybrid environment.
• Excellent written and verbal communication skills; professional demeanor with a positive, team-oriented approach.
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to handle confidential information with integrity.
• Experience working with vendors and HR systems; familiarity with performance management and talent development initiatives.
• Proactive, resourceful, and capable of working independently.

What We Offer

• Competitive Salary ($60,000 - $65,000 per year) & Additional Incentives
• Company Paid Holidays
• Paid Time Off
• 401(k) with company match
• Medical, Dental, Vision
• Disability Insurance
• Company paid Life Insurance
• Commuter Benefits
• Employee Assistance Program

We value diversity and inclusion in our workplace. We are an equal opportunity employer, and we comply with all applicable federal, state, and local fair employment and human rights laws. In all of our business dealings, we strictly prohibit and do not tolerate discrimination against employees, vendors, contractors, job applicants or any other covered persons on the basis of any characteristic protected under relevant federal, state, or local law.

If you need assistance or a reasonable accommodation to complete any part of the job application process, please reach out to us.