Office Manager/Customer Service Representative-Fresno at West Coast Arborists, Inc.

West Coast Arborists, Inc. a union company and industry leader in tree maintenance, is hiring experienced Office Manager/Customer Service Representative for Fresno office.

Provide customer relations and support for a growing municipal contractor. Acts as liaison between customers and tree care crews. Provide general support to designated Area Manager and assistance to Customer Service Manager.

 WORK HOURS

6:30am to 4:30pm, Monday through Friday.

 SALARY RANGE

Starting salary is $66,560.00- up to $108,900.00 per year D.O.E.

 OTHER COMPENSATION

• Heath Insurance
• Dental Insurance (shared cost 50/50)
• 401K Retirement Plan
• Vacation/Holiday Pay
• Paid Sick Time Pay
• Credit Union
• Bonuses

QUALIFICATIONS

Education to include High School diploma with some college courses. High level of organizational skills, along with basic clerical aptitude. Working knowledge of MS Excel and Word.

REGULAR JOB DUTIES

• Run administrative functions for satellite office
• Accept applications and perform initial interview
• Manage local accounting functions
• Maintain, organize and update filing systems
• Read and analyze contract documents
• Assist Area Manager with Regional Customer/Safety Meetings, and general office support as needed
• Facilitate contracting functions: mapping, underground service alert, data entry, field book preparation, list preparation, public relations, errands, etc.
• Respond to customer service inquiries, act as liaison between the company and its clients as well as the general public
• Perform other clerical duties such as sorting, copying, posting and addressing and/or stuffing envelopes, etc.
• Report information to corporate office in Anaheim
• May perform other routine duties such as typing of labels, forms, and simple correspondence, sending Fed-Ex, and other duties as required

SOFTWARE

• Microsoft Outlook
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word

CERTIFICATION/LICENSES RECOMMENDED

• Valid Driver’s License
• Some College Courses

CONTACTS

Hiring Coordinator---800-521-3714

wcahiring@wcainc.com

POTENTIAL ADVERSE CONDITIONS

• Working with deadlines

PHYSICAL ACTIVITY

• Sitting
• Reaching
• Repetitive Motion
• Standing

JOB CLASS

• Class I - Administrative work.

IMMEDIATE SUPERVISOR

Immediate Supervisor is the Customer Service Supervisor. Takes direction from Area Manager daily and other Management Team members as necessary

Candidates are encouraged to apply online at www.wcain.com and submit resume to wcahiring@wcainc.com

 Inquiries Hiring Coordinator 800-521-3714

Tags:  customer service, office manager, administrative, clerical, reception, phones, accounting, hiring, facilitate contracting functions, liaison between company & clients

E.O.E.