Office Manager - SYNERGY HomeCare of Mid Penn

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as an Office Manager, you will feel appreciated, recognized, and rewarded. 

Do you: 

• Exhibit leadership qualities?
• Set an example for the team you work with?
• Enjoy guiding your team to help others?
• Take charge with a warm smile? 

We are hiring an Office Manager who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to join our dedicated team to support our caregivers and clients. We are seeking an Office Manager to join our independently owned and operated national agency.

We are scheduling interviews immediately for the Office Manager position. What you should know about the Office Manager position with SYNERGY HomeCare:

Office Manager Benefits:

• Competitive pay $41,000 yearly salary
• Paid time off
• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
• Medical, Dental, and Vision Insurance

  OFFICE MANAGER

  Job Description

   Summary:

  The Office Manager reports directly to the Owner/CEO and is responsible for coordinating office tasks and activities of the SYNERGY HomeCare business. This position includes maintaining positive relationships with caregivers, clients, and office team members. This position entails establishing a positive impression as the initial contact for calls. The Office Manager is responsible for making callers feel welcome and assisting with any questions or needs they may have or to direct them to the appropriate office staff member. The Office Manager will be responsible for helping as needed in areas of office organization and filing, regulation compliance, intake, scheduling, and cleanliness of the office.

  Qualifications:

   

        Knowledge of scheduling and on-call procedures (preferred)

        Customer service skills and phone answering management experience

        Proficiency in computer skills (Google Suite, Excel, PowerPoint, etc.)

        Ability to learn scheduling software (AxisCare or similar)

        Time management skills and ability to adapt quickly to urgent situations

        Excellent communication skills, both verbal and written

  Essential Duties and Responsibilities:

         

  Operates a multi-line phone system to receive and direct incoming calls. Obtains caller’s name and purpose of call

          Directs caller (if triage is established), records name, time of call, and nature of call in online software

          Assists with scheduling and filling call offs, including covering unfilled caregiver shifts if necessary

          May answer basic questions for caregiver applicants or prospective new clients

          Participation in the on-call rotation, answering after-hours calls

          Greets visitors and directs them to the appropriate individual

          Assists with any filing duties and a variety of other clerical duties as necessary

          Perform file audits to ensure regulatory compliance

          Types of email correspondence, reports, and other documents as necessary

          Organization of office supplies

          Assists in setting up for employee orientation and training

         This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable duties as assigned.

   

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!