Office Manager - Brady Industries

About BradyIFS

In December 2020, Brady Industries and Individual Foodservice (IFS) merged to become the largest independent janitorial supply and foodservice distributor in the Western United States. As BradyIFS, we collectively service more than 25,000 customers from nearly 40 distribution points around the country. BradyIFS focuses on solution selling, customer education, and product expertise in key commercial market segments including hospitality, education, restaurants, healthcare and more. We are THE destination for talent and careers. Come be a part of a growing organization and a winning team!

Operations Manager

• Formulates and recommends operational policies and objectives for the company.
• Directs investigations into causes of customer complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied.
• Continuously investigates and introduces process improvement measures and presents suggestions to President for consideration.
• Reviews and analyses weekly and period reports, compares them to budget. Works with General Manager, to take corrective actions to achieve results.
• Preparation and maintenance of such reports as are necessary to carry out functions of department. Prepares periodic reports to top management, as necessary or requested.
• Judging the qualities of things, services or people.
• Making decisions and solving problems.
• Resolving conflicts and negotiating with others.
• Organizing, planning and prioritizing work.
• Provide customer service.
• Other duties may be assigned to meet Company goals.

Required Education and Experience

• Associates degree (A.A.) or equivalent from two-year college or technical school.
• Five years related experience; or equivalent combination of education and experience.
• Must have a current driver's license and clean driving record.

Brady is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.