Office Experience and Events Specialist - The Boston Consulting Group

Boston, MA

About the Job

The Office Experience and Events Assistant supports the Office Experience, Concierge and Events function of the Philadelphia office. We are seeking a hospitality and service oriented, team focused and driven individual who thrives in a fast-paced and challenging environment. Working under the direction of the Operations Director, the Office Experience and Events Assistant will:

1) support the day-to-day office operations for the Philadelphia office

2) support the planning and delivery of staff affiliation and engagement initiatives.

This role is essential to the culture of the Philadelphia office and is a high visibility role, working closely with senior office leadership. The expectation is that this person is in the office five days a week, though there is some ability to work remotely occasionally.

Key Office Experience and Concierge responsibilities of this role include:

Work with the Operations Director and the Office Experience (OE) team to support initiatives that improve the office experience for all staff and visitor
Work in collaboration with the OE team to deliver a high-level of service for anyone who enters the Philadelphia office. This service includes handling:
- office and conference room reservations
- adding visitors into the building’s security portal
- issuing and auditing employee and visitor access badge
- planning and ordering catering, snacks, beverages, and supplies
- meeting and events planning and support
- stocking supplies and helping to maintain the cleanliness of the office
Work in collaboration with the Administrative Services and OE teams to coordinate and support large-scale in-office meetings, ensure the delivery of seamless logistical support including AV coordination with the IT team
In partnership with the OE team, act as a point of contact for vendor relationships as required including catering, equipment, supplies, maintenance, security, events, and other services
In partnership with the OE team, liaise with building management to ensure a high-level of janitorial and security services in the office, coordinate general maintenance and repair
Provide support on special projects as assigned
Provide backup support to other members of the OE team as needed

Key Events responsibilities of this role include:

Work with the Operations Director and OE team to help with end-to-end planning and support of onsite and offsite Office events
Work with DEI and Cohort nodes to support programming for their respective affiliation networks
Help to drive and manage marketing and communications for events, tracking RSVPs, etc
Help manage office calendar of events and key meetings
Assist in tracking event budgets and expenses with a high-level of detail and accountability
Research and develop relationships with all types of event vendors, including caterers, venues, entertainment and more. Assist with conducting site visits and preliminary contract reviews

Source : The Boston Consulting Group