Office/Customer Service Rep - Openwork

Jackson, GA

About the Job

Openwork/Rock Staffing is now hiring for a Clerical/Customer Service in Jackson, GA. For more details please call 770-504-3312, or come see us at 2261 Highway 42 North Jenkinsburg, GA.

Hours are Monday-Friday 8am-530pm

Pay starts at $21.00 an hour

For this position you will need a resume that shows work history and work experience

Job requirements:

Key Accountabilities:

Provides timely and accurate order entry and management
Tracks and monitors orders from receipt to delivery at customer location
Prompt and professional email communication
Ability to multi-task and prioritize demands
Engages in cross functional collaboration to ensure successful order fulfillment
Ensures timely response to customer inquiries
Maintains accurate customer data and customer specifications
Addresses customer concerns regarding product or services timely and accurately
Updating of required SharePoint spreadsheets

Knowledge/Experience:

Experienced order entry and management experience in ERP/MRP/WMS systems (Microsoft Dynamics 365 a plus)
Professional communication via email, phone, Teams
Ability to multi-task and prioritize work effectively
Understanding of manufacturing / production process
Proven success with problem solving
Excellent customer service skills
Demonstrated ability to work as a team member
Good follow-up and follow-through skills
Teams and or Zoom chat/meetings experience

Source : Openwork