Office Coordinator - Alliance Group

Company Description

Alliance Group is a national IMO dedicated to serving independent agents and agencies in the life insurance industry. We offer top Living Benefits life insurance products, premier training programs, and cutting-edge marketing tools to help our partners succeed. If you appreciate Living Benefits, seek better support from your IMO, or are eager to explore new opportunities, Alliance Group is the place for you.

Role Description

We are looking for an experienced bilingual Office Coordinator to support our growing team. This is a full-time on-site position in Lawrenceville, GA, that will provide support and ensure efficient and effective administrative operations for the company. Duties will include answering phones and routing calls, filing, maintaining office inventory, and other organizational tasks. To excel in this position, you must be a detailed oriented, organized, problem solver with an extensive understanding of the full Microsoft Office suite. 

Responsibilities

• Answering phones, routing calls and/or taking messages.
• Greeting clients and office guests in a personalized, friendly, and inviting manner.
• Filing and retrieving corporate records, documents, and reports.
• Processing incoming and outgoing mail, ensuring timely distribution.
• Maintaining office cleanliness and organization of resources with team members.
• Keeping an inventory of office supplies and ordering new materials as needed.
• Providing general administrative support and running errands as necessary.
• Using various software, including word processing, spreadsheets, databases, and presentation software.
• Protecting sensitive information by maintaining the highest level of discretion and confidentiality at all times.
• Interacting with staff at all levels, remaining flexible, positive, proactive, resourceful and efficient.
• Taking initiative to add value in areas of the business that you are interested in and passionate about.

Please include the word “thorough” in the subject line of your application email to demonstrate your attention to detail.

Qualifications

• Minimum 4 years of experience in an administrative support position.
• Bilingual proficiency in English and Spanish required; proficiency in Portuguese considered a strong asset.
• Excellent Phone Etiquette and strong Customer Service skills.

• Professional level verbal and written communications skills.

• Ability to organize a daily workload and manage multiple priorities.
• Must be able to meet deadlines in a fast-paced, quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Proficiency in Microsoft Office suite
• High school diploma.