Office Coordinator at Paul Davis

Benefits:

• Competitive salary

• Health insurance

Position: Office Coordinator

What does an Office Coordinator with Paul Davis do?

The Office Coordinator works within our Sales, Emergency Services (Mitigation) Department and our Reconstruction Department. The Office Coordinator administers and organizes job tasks and compliance by supporting team members.

Responsibilities:

• Support Mitigation Manager, Project Managers and Estimators when needed.

• Answer incoming calls on office lines

• Complete intake on new losses

• Collaborate with clients, customers and vendors

• Complete job notes and compliance tasks in operating systems

• Create new loss files

• Maintenance and filing of job files and project documentation

• Make collection calls as needed

• Run reports in main operating system, RMS

• Confirm active jobs are on schedule and meeting deadlines

• Assist Project Managers with job updates and job information

• All other administrative and other office duties as assigned

Skills Desired:

• Knowledge of Microsoft Office applications (Outlook, Word, Excel)

• Customer Service Skills

• Communication skills

• Typing Skills

• Administration skills

• Ability to learn and operate our primary operating systems; RMS, Contractor Connection, ADP, SharePoint, Xactimate, and One Drive

• Ability to create documents

• Ability to answer and communicate with customers over the phone

• Ability to work office equipment (printer, phone system, computers)

• Ability to work independently

• Ability to coordinate multiple jobs within the same time frame in a fast-paced environment

Required Education and Experience:

• High School Diploma or GED required

• Customer Service experience

• Three plus years' experience in an Administrative position

• One or more years' experience within the restoration industry

Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.