Office Coordinator - ER Psych Access - University Hospitals

What You Will Do

• Manages office and/or front desk activities
• Facilitates department operations
• Organizes, monitors and maintains the purchasing practices for the department
• Coordinates and implements new processes and procedures
• Manages, maintains billing for the department
• Responsible for prioritizing, preparing, proofreading and distribution confidential correspondence in a timely manner
• Schedule group meetings and conferences in a timely and correct manner. Schedule and manage the Managers calendar.
• Act as liaison between the manager and the contracted agency and other vendors (if applicable).

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required)
• College education (Preferred)

Work Experience

• 2+ years Medical office experience (Required) and
• Office management and front office experience. (Required)

Knowledge, Skills, & Abilities

• Knowledgeable regarding insurance coverage and billing. (Required proficiency)
• Supervisory experience. (Preferred proficiency)
• Medical record management. (Required proficiency)
• Ability to multi task (Required proficiency)
• Expert customer service skills. (Required proficiency)
• Negotiation and people management skills. (Required proficiency)
• Independent decision-maker, self-initiative. (Required proficiency)
• Ability to work in hectic, fast paced environment. (Required proficiency)
• Strong oral and written communication skills. (Required proficiency)
• Ability to cope with stressful situations and adjust to varying workloads. (Required proficiency)

Position Details

Must have at least 2 years of experience working in a hospital or physician office setting. Office management and front desk work is also required.Schedule is Monday-Friday, 7:00am-3:30pm, with every other weekend and rotating holidays.

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely 20 lbs
• Carrying Rarely 20 lbs
• Pushing Rarely 20 lbs
• Pulling Rarely 20 lbs
• Climbing Rarely 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Primary Location

Work Locations

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Organization

Schedule

Employee Status

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Job Level

Travel

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