Office Assistant Manager - Beach Hotel

Description

La Colina Apartments in Santa Barbara is hiring for an Office Assistant Manager! This role is responsible for providing administrative, accounting and clerical support to the property management staff. This role involves a variety of tasks to ensure the smooth operation of the leasing office and the satisfaction of residents and prospective residents.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES OF THE JOB INCLUDE, BUT ARE NOT LIMITED TO:

• Greeting and assisting visitors and residents in a professional and friendly manner.
• Answering and directing phone calls, taking messages, and handling inquiries.
• Managing incoming and outgoing mail, packages, and deliveries.
• Maintaining office supplies and inventory, and placing orders as needed.
• Assisting with the leasing process, including scheduling appointments, giving property tours, and processing rental applications.
•  Collecting and recording rent payments and other fees from residents.
• Assisting with resident relations, including handling complaints and resolving issues in a timely and professional manner.
•  Assisting with property maintenance requests and coordinating with maintenance staff as needed.
• Communicate with vendors and pay invoices promptly.
• Maintaining accurate and up-to-date records and files. 

KNOWLEDGE/EDUCATION/ EXPERIENCE:

• The ideal candidate for this position will have strong communication, computer, and customer service skills, attention to detail, and the ability to multitask and prioritize in a fast-paced environment. Previous experience in a similar role, particularly in the real estate or property management industry, is preferred. Familiarity with property management software and basic accounting principles is required. Must have experience using Excel, MS Word, and experience using Accounting systems such as NetSuite or Ottimate, Engie, and Ebix. Experience with Yardi Property Management System helpful.

SKILLS/ABILTIES/ OTHER REQUIREMENTS:

• Ability to consistently display courtesy, etiquette, and enthusiasm on the phone and in person
• Ability to be pro-active, take initiative and work autonomously
• Strong organizational skills with the ability to maintain comprehensive and cohesive records
• Must possess the ability to work under pressure and meet deadlines
• Ability to write and communicate in a professional manner
• Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, )

PHYSICAL REQUIREMENTS:  

• Standing, sitting, walking, use of keyboards (sometimes for long periods of time), driving. 

Pay Range: $26-$30 per hour

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