Office Assistant II/III Probation Department Countywide Pool - County of Riverside
Banning, CA 92220
About the Job
First review of applications will be on 1/18/24
The Riverside County Probation Department is seeking to fill Office Assistant II and Office Assistant III positions throughout the County. A pool of qualified candidates will be established to fill current and future vacancies for this location.
Office Assistant II
Under supervision, performs a variety of moderately difficult clerical work; and performs other related duties as required.
The Office Assistant II is the journey level classification in the Office Assistant series and reports to a supervisory level position. Incumbents of this class work under general supervision, within a framework of established procedures and are expected to perform a wide variety of clerical duties with minimal assistance. Satisfactory performance requires the use of independent judgment in selecting proper work methods within approved alternatives.
The Office Assistant series is used in County departments to provide clerical services. Incumbents typically type, file, sort and process materials; maintain records; process records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations; receive and record payments; operate a variety of equipment including but not limited to: word processors, micro-computers, mini-computers, computer terminals, duplicating machines, calculators; and prepare and complete a variety of forms and documents.
Office Assistant III
Under general supervision, performs the most complex assignments or acts in a lead capacity by providing technical supervision and training to staff; and performs other related duties as required.
The Office Assistant III class is the advanced journey level classification in the Office Assistant series and reports to a supervisory level position. This class is used in County departments to provide clerical services. Incumbents typically type, file, sort, and process materials; process and maintain records; compose and edit reports and correspondence; gather information; provide information to the public concerning departmental or County operations; receive and record payments; operate a variety of equipment, including, but not limited to, word processors, micro-computers, mini-computers, computer terminals, duplicating machines, and calculators; and prepare and complete a variety of forms and documents.
Incumbents in this class perform the most complex assignments where work is of a highly specialized nature requiring significant expertise and performed with a great degree of independence or act as lead personnel for a work unit performing a variety of clerical work. The Office Assistant III class is distinguished from that of Supervising Office Assistant I in that the incumbents of the latter class have full supervisory responsibility for a clerical unit.
Meet the Team!
The Riverside County Probation Department is a progressive criminal justice agency that believes in continuous improvement, searching and applying evidence-based and best practices, using measurable outcomes to evaluate programs, and doing our utmost to fulfill our mission and make Riverside County a safe and law-abiding community for its citizens. We value accountability, commitment, compassion, positive image, integrity, creativity, honesty, excellence, respect/values, and ethics in our staff and constantly strive to uphold the public trust and provide the best quality customer service. We recognize the value of a qualified, professional, dynamic, and diverse workforce and building an organization that reflects the progressive community we serve.
EXAMPLES OF ESSENTIAL DUTIES
OFFICE ASSISTANT II
- Assist the public by referring them to sources of information, giving out standard forms, explaining how to complete them, and answering requests for factual information by consulting various available sources.
- Insert and extract materials from subject matter files, classify material by nature of subject matter, and prepare new file folders as needed.
- Maintain informational or operational records; answer telephone and assist callers by providing information, taking messages, or routing calls to others.
- Type a variety of information such as statistical and budgetary tabulations, reports, manuscripts, contracts, pamphlets, letters, charts, and other documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
- Utilize formerly recorded material to create new documents or files, incorporating all revisions; independently set up formats for reports, files, letters, and dual and multi-column documents, taking into consideration the special needs of originator.
- Gather information from a variety of source documents; establish and revise glossaries utilizing stored keystrokes; create multi-page documents with headers and footers; set up merged documents.
- Compile, store, and maintain a system of information retrieval on tapes or disks; edit copy for errors; compose routine letters on factual subjects; make out bills, abstracts, orders, notes, permits, licenses, etc.
- Receive fees when the amount is readily obtainable by simple computations or from fixed schedules; prepare receipts and accounts for money.
- Compare a variety of documents such as purchase orders, receival slips, and others to make extensions, batch totals, and to check for mathematical accuracy and general completeness.
- Post data, types, encode, and transmit alphanumeric and numeric data from source documents; key in commands to locate files; enter, store, retrieve, and delete information in order to update records and/or data bases.
- May verify the accuracy of information entered, and correct errors in transmission.
- Make computer inquiries to retrieve information and to print reports; may align carriage tapes and forms to print records, mailing lists, roster indexes, and similar listings; maintain informational and operational records.
- Serve as a receptionist and schedule appointments; as a secondary responsibility, may operate a telephone switchboard.
- Perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology; prepare and process materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology and various applicable laws in order to obtain the necessary data.
- Give information to the public or interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required.
- Review a variety of reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances; answer questions involving searching for and summarizing technical data, laws, policies, or procedures.
- Compile a variety of narrative and statistical reports, which requires locating sources of information, devising forms to secure the data, and determining proper format for finished reports.
- Design or revise office forms; set up and maintain complex filing systems.
- Initiate replies to routine correspondence; compose correspondence and other materials requiring the application of subject matter knowledge and discrimination in the selection of data.
- May provide technical guidance and/or training to clerical staff; may assign and review the work of clerical staff; prepare and revise written procedures.
- Type a wide variety of complex material such as difficult statistical and budgetary tabulations, highly confidential reports and letters, priority manuscripts or contracts, and other specialized documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
- Develop automated files and maintain the storage of tapes and disks; develop and revise standardized formats for documents for the department; operate peripheral equipment.
- Isolate and resolve equipment and procedural problems; perform backup of systems and maintain archived record library and reference logs; serve as technical expert on the operation of information processing equipment.
MINIMUM QUALIFICATIONS
OFFICE ASSISTANT II
Experience: Any combination of education and experience that would provide the knowledge and abilities listed below.
Knowledge of: Correct grammar, spelling, and punctuation; office procedures, including preparing correspondence and reports; filing, indexing, and cross-referencing methods; principles, methods, and equipment used in information processing.
Ability to: Perform clerical work and quickly learn the specific operation of the office; make decisions in standard procedural matters without immediate supervision; prepare and maintain accurate records and reports; make arithmetic calculations rapidly and accurately; understand and follow written and oral instructions; establish and maintain effective working relationships; operate a variety of standard office equipment.
OFFICE ASSISTANT III
OPTION I
Experience: Two years of clerical experience.
OPTION II
Education: Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment.
Experience: One year of clerical experience.
OPTION III
Education Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field.
Experience: One year of clerical experience.
ALL OPTIONS
Knowledge of: The principles, methods, and equipment used in information processing; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; office procedures, including preparing correspondence and reports, filing, and operating standard office equipment.
Ability to: Understand the capabilities and applications of information processing equipment considering the requirements of the unit; use initiative and judgment in setting up formats for a variety of documents; provide guidance to and train staff; proof and correct copy into acceptable final form; store and retrieve a variety of documents and subdocuments; meet departmental production and accuracy standards; establish and maintain effective working relationships.
SUPPLEMENTAL INFORMATION
Other Requirements :
Possession of a valid California Driver's License is required.
Veterans' Preference The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here: https://www.rivcocob.org/wp-content/uploads/2018/07/C-3-Veterans-Preference-Program.pdf
What's Next?
The preliminary closing date for this posting is Wednesday, January 17, 2024 at 11:59 pm, however postings may close at any time.
**Applicants who are current County of Riverside employees and/or current employees of the Probation Department may be considered before other applicants depending on the volume of applications received.**
Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.
All applicants are required to provide a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account, prior to the closing date of the job posting. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Applications must be submitted through NeoGov at: https://www.governmentjobs.com/careers/riverside
Upload a current resume, including month/year with experience details for each position.
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
For specific questions regarding this position, please contact Brian Arcinas at barcinas @rivco.org
GENERAL APPLICATION INFORMATION:
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.