Office Assistant II - English and Bilingual (English/Spanish) - County of Sonoma

Join Us as an Office Assistant II:

If you possess a drive for exemplary customer service, data-entry, excellent interpersonal skills, and effective communication abilities, along with the talent to thrive under pressure and be assertive in challenging situations, we encourage you to apply now. As an Office Assistant II (OA II) with the County of Sonoma, you will have an opportunity to:

• Assist clients and members of the public
• Help to prepare and maintain program and client files
• Enter and retrieve data from a variety of systems
• Update computer system files
• Compile information to create data processing and production related reports
• Maintain and process a variety of records and transactions
• Use a variety of computer systems and apply procedures and regulations while doing so 
• Perform various office and clerical related tasks 

As an ideal candidate to join the team, you will bring your:

• Ability to utilize a variety of software programs, including but not limited to, Excel, Outlook, PowerPoint, etc. 
• Experience handling inquiries from the public, both in person and over the phone 
• Adeptness at performing office support activities (filing, data input, record maintenance, mail handling, reception, etc.)
• Experience performing fast and accurate data-entry
• Ability to interpret rules and procedures 
• Strong desire to serve this community 

This recruitment is currently being conducted to fill:
 

• Three full-time fluent bilingual (English/Spanish) positions in the Human Services Department
  
• Three full-time monolingual (English) positions in the Human Services Department 
• One full-time basic bilingual (English/Spanish) position in the Department of Health Services
• Two intermittent extra-help basic bilingual (English/Spanish) positions in the Department of Health Services

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Bilingual Premium Pay* - An additional $1.15/$1.50/hour on top of the hourly pay rate for basic/fluent bilingual positions
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Student Loan Debt Relief – County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.

**Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.15/hour for basic and $1.50/hour for fluent.

EXTRA-HELP EMPLOYMENT

Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage.

This recruitment is being conducted to fill multiple full-time and extra-help English and Bilingual (English/Spanish) Office Assistant II positions in the Department of Health Services and the Human Services Department. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.