Office Assistant - Home Care Assistance

You are the ideal Office Assistant who is eager to use your organizational skills to help the team reach its goals. When faced with projects involving a lot of small details, you are persistent in seeing it through. You are comfortable using computers to complete more work accurately in less time.

Your friendly disposition and compassion make you an excellent representative of the company in being the first point of contact when greeting guests and answering phone calls. When interviewing applicants, you are able to see each applicant for their unique strengths and weaknesses because of your unassuming nature. Your calming presence is an asset in building relationships with clients and coworkers because people feel comfortable opening up to you. 

You will report to Decire Ramirez, Employee Care Manager. As a company, we strive to provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers and the responsiveness of our staff. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. 

Essential Duties and responsibilities:

• Conduct caregiver interviews, evaluating each candidate on the predetermined criteria
• Maintain Caregiver and Client Database, including their work schedules, performance history, skills, availability, and preferences
• Provide excellent customer service to clients, reaching out to ask about preferences and let them know of scheduling changes
• Participate in employee and client appreciation efforts
• Greet Guests and Answer Phones
• Data Entry, Filing, Organizing
• Provide Care As Needed (home health aide training provided)
• Other duties as assigned

This is an inside office job that is based in our Clearwater office on US Hwy 19 near Countryside Mall. The hours are 9am to 5pm Monday through Thursday and Friday 9am to 3pm with an optional 30min lunch break. 35.5 to 38 hours a week depending on lunch break. Travel during work hours is reimbursed at $0.50 per mile. This is a W2 position with bi-weekly pay. We work with PayActiv to be able to offer quick access to your earned wages, budgeting tools for long-term self-reliance, free access to a licensed Financial Advisor, and access to prescription discounts. You will be working with a team who is professional and dedicated to helping others.

Knowledge and Skill Requirements:

• Demonstrated organizational skills and attention to detail
• Excellent Interpersonal skills
• Touch Typing and PC literacy
• Excellent written and verbal communication skills
• Ability to work in a team environment
• Ability to drive in Tampa Bay and interact with clients’ pets when visiting clients and caregivers in client home or senior living facility