Office Assistant 1 (PCN 20-5350) - State of Alaska

What You Will Be Doing:
Provide support to the on-duty shift staff in the Booking Office by performing a variety of duties including data entry and retrieval, phone support, creation of the daily in-custody court list, disseminate pertinent information to Public, Courts and other law enforcement agencies, filing, copying and faxing of documents. This position requires an extensive knowledge of policies and working standards of a correctional booking office.

Process in inmates that come to jail. Input all computer data by questioning the inmates to confirm demographic information. Relay bail and release conditions to inmate. Occasionally assist with inmate photos. Confirm that all incoming paperwork is correct and fix errors through various avenues.

Our organization, mission and culture:
The Alaska Department of Corrections provides secure confinement, reformative programs, and a process of supervised community reintegration to enhance the safety of our communities.

We are trained professionals committed to a safe, open and respectful organization. We are dedicated to public safety and will always respect the rights and dignity of victims of crime. Offenders in our charge will be treated in a safe and humane manner and will be expected to enhance their ability to reform every day.

The benefits of joining our team:
This position is a standard Office Assistant 1 in which the incumbent will learn the full range of duties involving the use of multi-line phones, screening visits, cash handling, balancing a till, distributing mail, and screening mail. Though an entry-level position, there is room for growth as an Office Assistant II and Office Assistant III. The duty hours are Week on / Week off 75-hour work week, 0600-1800, with an hour lunch with the shift. (Six of 11-hour days and One 9-hour day) Would work 3 months of days and 3 months of nights (1800-0600).

The working environment you can expect:
The booking area is located inside secured area of the Anchorage Correctional Complex. In the Booking Office there may be up to 30 individuals waiting to be booked in or making their phone call. Answer their questions about bail, take photos and help gather clothes for offenders. Keep an eye on inmate behavior while in the day room. Explain to them how to use the phone system and occasionally go through their property to get out cell phones so they can gather numbers or get their wallets for credit cards to use for bail. Assist in handing inmates their clothes to get dressed upon release.

Who we are looking for:
We are looking for someone with the following skills and abilities:

• Strong customer service skills with experience in clerical functions. 
• Experience in computer programs such as MS Word, Excel, and Outlook. 
• Experience in data entry. 
• Punctual, dependable, and reliable; and 
• Enthusiasm for your job.