Fun Express Sales Support Specialist - Oriental Trading Company

Omaha, NE

About the Job

Overview

Works works with Fun Express sales employees to assist with mid-sized and large ($1M+) commercial customers via telephone or in person to assist them in sales or event promotions and to advance their expanded use of Fun Express product lines. Develops promotions for large accounts that may be expanded to be used by smaller accounts. Attends trade shows to market Fun Express merchandise, develop new customer relationships and cultivate existing relationships.

This is a temporary, contract position.

Detailed Description

Principal Duties and Responsibilities

Essential Functions

Assists the Fun Express Sales team in maximizing customer business and profitability

Establishes and maintains an ongoing relationship with existing large corporate Fun Express customers, by phone or in person (mainly dealing with corporate buyers, CEO’s, and VP’s), in order to assess customer product needs, recommend promotions, and expand the purchase of merchandise

Analyzes sales data from previous year to review with the sales team to help create product line presentations

Works with Marketing on pricing for custom product presentations

Works closely with the sales team and Merchandising in placing orders to meet customer’s required ship dates

Assists in container drop shipment programs with customers

Coordinates between customer and Fun Express for EDI

Makes outbound calls with new customers to establish their marketing needs

Travels occasionally to market Fun Express merchandise and expand the existing customer base and scale of business by prospecting new markets and meeting smaller or new customers

Assists customers in the resolution of problems, ensuring customer satisfaction

Ensures that individual orders are correctly filled to the customer’s satisfaction

Becomes familiar with Fun Express product at a level which one can make product suggestions and replacements i.e. upsell

Creates and executes email campaigns

Creates customer/market specific marketing pieces

Manages email database and sales reporting

Maintains regular and predictable attendance

Abides by all policies and procedures of Fun Express and Oriental Trading Company

Must be able to attend face to face meetings on short or little advance notice

Work requires in-person collaboration among colleagues and contractors

Marginal Functions

Assists with the coordination, merchandising and staging of trade show booths

Performs other related duties and projects as assigned

Here’s what you need to join the fun:

Knowledge, Skills, and Abilities

Education

Associate’s Degree in Business, Marketing, related field or equivalent combination of education and experience

Experience

Minimum one year experience in the Fun Express area and/or four years experience within a comparable business setting
One year successful inbound and outbound telephone sales experience is desirable

Other Qualifications

Strong analytical skills
Ability to communicate effectively both orally and in written form
Ability to operate a CRT system, PC and various software and spreadsheet programs
Strong organizational skills
Ability to travel on occasion
Ability to handle customers in a professional and courteous manner
Ability to take the initiative to prospect new accounts
Ability to perform job in a safe manner

Join us at Oriental Trading, a Berkshire Hathaway Company, where fun means business!

Oriental Trading Company (www.orientaltrading.com), is the nation’s largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com.

EOE

Source : Oriental Trading Company