Office Administrator - Search Services

Our DT global client is seeking a Front Office Administrator for their growing organization. If you are looking for a fast paced, dynamic and progressive company, this role is for you! Below are some of the details:

• Serves as the Front Office Receptionist and answer incoming telephone calls, determine purpose of calls, and forwarding calls to appropriate personnel or department. Retrieves messages from voice mail and forwards to appropriate personnel.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Works with the Executive Team’s assistants on various tasks
• Monitors visitor access.
• Maintains office floor plan and nameplates.
• Assists visiting employees with locating a workspace for their visit and proper setup equipment.
• Receives, sorts, and distributes mail; assists with outgoing mail and package shipments.
• Maintains the common areas such as the break room and conference rooms; restocks the break room as needed.
• Replenishes the break room on both floors daily with snacks.
• Maintains coffee machines daily, operating machines, replenishing coffee beans, performs daily machine cleaning.
• Maintains the general office equipment, including printers and fax machines, and retrieves and routes incoming faxes.
• Orders, receives, and maintains office and break room supplies.
• Performs other clerical duties such as filing, photocopying, and collating.
• Maintains safe and clean work environment by complying with procedures, rules, and regulations.
• And other duties as assigned.

Requirements

• Proficiency with telephone Skills, Typing, Documentation Skills, Verbal Communication, Dependability, Attention to Detail, Basic Computer skills including Microsoft Office.
• Bachelor’s or Associate’s degree preferred
• 2+yrs experience in office administrative work

Job Competencies
To perform the job successfully, an individual demonstrates the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in team problem solving situations; Uses reason even when dealing with emotional topics.
• Shows initiative – exhibits a proactive approach by planning ahead, foreseeing upcoming office needs, etc…
• Customer Service – Responds promptly to customer needs; Responds to requests for assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains opens to others’ ideas and tries new things; Addresses problems directly with the individual involved.
• Oral Communication – Speaks clearly; Listens and gets clarification when needed; Responds well to questions.
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
• Teamwork – Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Supports everyone’s efforts to succeed.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity; Upholds organizational values.
• Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; Supports organization’s goals and values.
• Judgment – Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
• Motivation – Sets and achieves goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• Planning/Organization – Prioritizes and plans work activities; Uses time efficiently.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Adaptability – Able to deal with interruptions, changes, delays, or unexpected events; Manages competing demands; Changes approach or method to best fit the situation.
• Attendance/Punctuality – Consistently arrives to work on time; Ensures work responsibilities are covered when absent.
• Dependability – Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative – Volunteers readily; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation –Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
• Cost Consciousness – Works within approved budget; Develops and implements cost-saving measures.