Office Administrator - Daley and Associates

Office Administrator- Manufacturing- Danvers, MA

We are seeking candidates for an Office Administrator position with an industry leading manufacturing company located north of Danvers, MA. This position will report to the Operations Manager and will be responsible for interacting with customers to respond to routine inquiries about the company’s products/services and manage general customer activities such as: invoicing shipment and accounts payable and receivables. The ideal candidate will have 3+ years of relevant administrative support ideally in manufacturing or similar industry. 

This is a contract-to-hire position that will pay $30-40/hr (depending on experience) within a 40-hour work week. This position is REQUIRED to be onsite 5 days/wk.

Responsibilities:

• Performs administrative support, processes accounts payable invoices, and collects past-due receivables

• Provides excellent customer service and acts as a champion for customer service needs across business processes

• Responds to customer inquiries regarding products, services, etc. in a timely and efficient manner

• Maintains detailed record-keeping of inquiries, comments, and complaints received from customers, and includes required actions to resolve

• Performs customer order and invoice processing, diligently reviewing and processing purchase orders placed by customers and invoicing daily shipments

• Drives vendor invoicing process. Codes and enters vendor invoices into accounting software

• Utilizes Microsoft Office Suite, ERP systems, and additional technology solutions in performing daily responsibilities

• Supports special projects as needed

Qualifications:

• Bachelor’s degree and 3+ years of administrative experience in manufacturing or similar industry REQUIRED

• Strong experience performing invoicing, record-keeping, and customer support

• Excellent communication and interpersonal skills

• Great time management, prioritization, organization, and problem-solving skills

• Strong technical skills (Microsoft Office Suite, ERP systems)

If you are interested in learning more about this opportunity, please email your resume to Olivia at ociviello@daleyaa.com.

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