Occupancy Specialist - Thies & Talle Management

Job Title

Occupancy Specialist

Location

Afton View - St. Paul, MN 55119 US (Primary)

Category

Occupancy Specialist

Job Type

Full-time

Job Description

SUMMARY: The Occupancy Specialist is responsible for all aspects of managing the subsidized housing contract including certifications and recertifications, voucher submission, special claims submission, and gross rent changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:  Other duties or tasks may be assigned as required.  Management may modify, change, or add to the duties of this description at any time without notice.

1. Manage resident’s move-in certifications, interim certifications and annual re-certifications on a timely basis as required by HUD.
2. Send recertification notices and conduct recertification interviews.
3. Obtain all necessary verifications.
4. File HUD special claims on a timely basis.
5. Manage multiple subsidy types according to government regulations within a property.
6. Process and approve HUD form 50059.
7. Prepare HUD voucher, Excess Income report and utility reimbursement report each month.
8. Follow up with HUD to assure timely payment.
9. Meet with applicants before their applications are processed to begin the certification process and update their applications.
10. Process gross rent changes as necessary.
11. Review ending balances monthly and update notes.

SECONDARY DUTIES AND RESPONSIBILITIES include the following:

1. Maintain resident files making sure that changes are made and files are kept up to date. Make sure that all required documents are signed by the resident and that a copy is in their file.
2. Maintain confidentiality concerning resident information.
3. Stay current on compliance changes within all applicable state and federal programs by attending trainings, reviewing correspondence with funding agencies, and contributing to company-wide trainings and written documentation.
4. Conduct file reviews regularly.

Job Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience. High school diploma. Post high school course work in finance, administration, or related combination; or a combination of education and experience providing equivalent knowledge is preferred. Computer knowledge with Microsoft Access, Word, and Excel, and government software experience is required.

  - Language Skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. This position works closely with the Property Managers and needs to be able to communicate with them on a wide variety of issues.

  - Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations and to perform computations with very high accuracy and check work performed.

  - Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral, diagram, or schedule form. Must have attention to detail and problem-solving abilities in order to maintain books in an efficient manner.

  - Other Skills/Abilities/Specifications: 10 key skills and typing skills of at least 60 words per minute. Excellent people and organizational skills are required. Listening and ability to communicate effectively to the customer is essential. Time management is essential. Must be self-motivated and able to work independently. Confidentiality is a must. Ability to meet critical deadlines with high accuracy on consistent basis.

PUNCTUALITY AND ATTENDANCE: Regular attendance, reliability, and punctuality are needed to be available to respond to other employees and complete the Occupancy Specialist job duties in a timely manner. The functions of accounting are time sensitive and the success of the properties and company requires staff to be available, during traditional business hours, at the convenience of other employees and vendors.

WORKING CONDITIONS: The working condition characteristics described here are representative of those an employee encounters while performing essential functions of this job. The employee will come in contact with applicants, residents and former residents from diverse religious, cultural and economic backgrounds, including persons with special needs, where communications may pose challenges that will require additional efforts and patience.  The noise level in the work environment is usually moderate.

 PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; stoop; kneel; crouch; crawl; climb stairs; and talk or hear. The employee is occasionally required to reach with hands and arms and climb or balance.

The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

The employee must also be able to spend significant time of each work day in front of a computer screen and to perform computations and keyboarding work for a considerable period of time a day with a computer.

Pay Rate: Type

Per Hour

Pay Rate: Low

20

Pay Rate: High

23