Nursing Director, Cardiac Institute - Nicklaus Children's Health System

Job Summary

Oversees and directs departmental activities to ensure quality services for both internal and external customers. Supports and upholds the Hospital Mission, Vision, Values and Guiding Behaviors, Patient Bill of Rights, and the Code of Business and Ethical Conduct.

Job Specific Duties

• Responsible for developing and maintaining a capable nursing leadership team that is accountable for coordinated and efficient day-to-day operations, across the Cardiac Institute. Oversees and supports talent development of the leadership team to ensure succession planning, mentorship, and coaching within departments leading to strategic goal accomplishment. Provides ongoing performance feedback, coaching, and mentoring to leaders and staff.  Builds a high-performance environment by fostering staff empowerment, holding team members accountable, utilizes the department engagement champions to increase staff communication, recognition, and talent retention.
  
• Serve as a voting member of the Heart Institute Executive Committee (HIEC) representing nursing and overall service line short and long-term interests as they relate to clinical outcomes, staff engagement, and customer service. Collaborate with HIEC and divisional leaders to continually assess and provide strategic direction to meet projected volumes and resource needs.  
  
• Creates an environment of shared decision-making, promotes multidisciplinary collaboration on patient care, and related issues. Develop and maintain relationships with key leaders across the organization to ensure collaborative partnerships that meet resource needs within all areas of scope. 
  
• Lead or support departmental, service line, and/or organizational initiatives as requested in a manner that ensures continual focus on consumer needs and organizational priorities. 
  
• Maintain presence within the national and international congenital heart disease community to ensure the Heart Institute, specifically Cardiac Nursing, is on the forefront of practice improvements and market changes. Ensure a high level of compliance with regulatory standards, CMS, and public-reporting indicators of clinical practice.
  
• Remains current with state and federal associations, professional trends, and by participating in community activities. Actively involved in a professional organization. Shares best practices with nursing leadership. Develops reviews and revises departmental policies and procedures and assures the department's compliance with DNV, state, and federal regulations, as well as, current evidence-based guidelines.
  
• Accountable for patient satisfaction and employee engagement scores. Supports patient/family experience, initiatives, and leading practices. Rounds in departments with medical and business leaders to solicit input from staff, families, and patients; collects data, supports improvements, and tracks results. Ensures updates on opportunities and outcomes are shared with clinical staff during meetings or huddles. Recognizes staff members who are identified by families and helps embed a culture of service excellence with all staff.  
  
• Fosters the Magnet culture, supports Nursing Excellence programs and strategies, and ensures clinical staff engagement in shared leadership activities.  
  
• Author articles and stories for the Magnet accreditation and Beacon Awards and collaborates with the Magnet Program Manager & Nursing Leaders to fulfill the requirements of the Magnet Certification.
  
• Reviews and analyzes statistical data to enhance productivity, efficiency, and customer satisfaction. Ensures highest integrity for the business operations of the departments. Oversees the development of nursing capital and operating budgets through collaboration with Chief Nursing Officer/Vice-President and other Vice Presidents making changes as necessary. Presents department budgets to senior leadership staff. Strategically positions the departments to react effectively to unplanned circumstances, demands, and challenges facing the industry while creating revenue enhancements and cost reduction practices. Ensure sufficient staffing to meet patient care needs while monitoring and ensuring compliance with department budgets. 

Minimum Job Requirements

• Master's Degree in Nursing
  
• CPR American Heart Association BLS - maintain active and in good standing throughout employment
  
• Registered Nurse Licensure within the State of Florida or Multi-State Enhanced Nursing License Compact (eNLC) ? maintain active and in good standing throughout employment
  
• CCRN - Acute & Critical Care Nursing - maintain active and in good standing throughout employment
  
• American Heart Association PALS - maintain active and in good standing throughout employment
  
• American Heart Association ACLS - maintain active and in good standing throughout employment
  
• At least eight (8) years of progressive nursing experience
  
• At least 4 years of pediatric cardiac experience

Knowledge, Skills, and Abilities

• Ability to communicate effectively both verbal and written when representing the Nursing department.
  
• Analytical and fiscal abilities to administer complex budgets and short/long range goals.
  
• Support for professional and interdisciplinary research and educational activities through collaboration and leadership.
  
• Excellent analytical, critical thinking skills to resolve complex administrative issues, demonstrates sound judgment in making decisions related to patient care and employee issues, and able to effectively deal with physicians, peers, superiors, and subordinates.
  
• Builds effective working relationships throughout the organization with directors, managers, staff, physicians, patients/families, and suppliers.
  
• Possess consultative, collaborative, and effective communication skills necessary to partner with teams in the organization.
  
• Demonstrated contributions to department/patient care enhancement and growth, as well as, growth of employees under their direction.
  
• Actively seeks out self-development and education opportunities.