Nurse Navigator (RN) - Spine at Hartford HealthCare

Description

 Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network. 

Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.

Job Summary

Don’t miss the opportunity to be part of the new State of the art Bone and Joint Institute at Hartford Hospital. The first new stand-alone Orthopedic Hospital in the Northeast in over 50 years! Our Mission is to be acknowledged as the regional leader in patient-centered, innovative musculoskeletal care, providing cutting edge care to patients in Connecticut and surrounding states. We are seeking dedicated, passionate individuals who would like the opportunity to be part of a team with a patient-centered approach, which brings decades of experience to providing this innovative musculoskeletal care. We offer competitive salaries and benefits, as well as a stimulating work environment that inspires excellence.

In collaboration with the multidisciplinary team, the Spine Nurse Navigator is responsible for supporting the patient throughout the continuum of care, functioning as a patient advocate, liaison, and educator.

Key areas of responsibility

·        Performs daily patient rounds during inpatient hospital stay; reinforces patient education regarding disease process and rehabilitation goals. This includes coverage for our Elective, Urgent, and Emergent Spine populations.

·        Collaborates with the Ortho Trauma Nurse Navigator to support the Trauma Spine population throughout peri-operative and post-operative touchpoints.

·        Serves as a liaison for the Spine patient population between the patient and surgeon, inpatient teams and appropriate outpatient services as determined by patient’s clinical needs.

·        Performs pre-operative and post transition outreach to identify problems and provide early intervention.

·        Provides support to all Spine patients during any Readmissions to the hospital as well as provides post-transition outreach after a return to the Emergency Department.

·        In collaboration with other healthcare team members, provides oversight and direction of patient continuous quality improvement metrics, such as: patient experience, falls, readmissions, percentage of SNF referrals, and other quality metrics.  Participates in daily clinical progression rounds and weekly prospective patient rounds.

·        Participates in clinical quality care improvement projects and Research, resulting in measured outcomes to optimize the patient experience.

·        In partnership with Nursing Leadership, recruits and promotes participation in patient engagement committees

·        Provides perioperative education to optimize patient outcomes

·        Supports the preoperative and postoperative patient in a holistic manner by engaging appropriate resources to meet their needs.

·        Participates in workshops, seminars and community outreach programs to support and advance the Bone and Joint mission.

·        Participates in clinical research to support and enhance evidence-based nursing practice.

·        Ensure proper Patient Reported Outcomes (PRO) captures on selected virtual platforms.

Qualifications

Education

·        Bachelor of Science in Nursing

·        Masters (Preferred)

Experience

·        Minimum 5 years clinical nursing experience preferred

·        Service Line and/or operational experience (Preferred)

Licensure, Certification, Registration

·        Active CT Registered Nurse license

Knowledge, Skills and Ability Requirements

·        Demonstrates use of clinical skills and expertise in the area of diagnosis, treatment, and psychosocial impact of disease.

·        Demonstrates a commitment to own professional growth and development.

·        Ability to communicate effectively with diverse audiences including professional staff, patients, community, media and other service agencies.

·        Demonstrates excellent customer service skills including superior telephonic communications skills with the ability to comprehensively assess patients’ physical and psychosocial status as well as conduct complex medical history discussions over the telephone.

·        Knowledge of adult learning competencies and patient teaching skills.

·        Tolerance of ambiguity and the flexibility to respond to changing system needs.

·        Demonstrated management skills reflecting self-motivation, initiative and fiscal responsibility.

·        Skills and knowledge of Microsoft office tools (Word, Powerpoint, Excel).

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.