Nurse Navigator Bronson Urology And Continence Specialist Bronson Methodist Hospital - Bronson Healthcare
Bronson, MI
About the Job
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
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Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist HospitalTitle
Nurse Navigator Bronson Urology And Continence Specialist Bronson Methodist HospitalThe Nurse Navigator will guide patients through the health care system, establishing contact with newly diagnosed urology/oncology patients within the care setting as early as possible in the episode. They will also assist patients through Urology care pathways like OAB and BPH. This position will work closely with primary care physicians, surgeons, specialists, ancillary services, and other health care facilities. He/she acts as a liaison between the patient and all of the services required within the system and in the community. The navigator offers patients and their families' psychosocial support, access to resources, and educates on disease specifics and treatment options. In addition the position works with designated physicians and teams to develop and maintain clinical pathways and measure outcomes. The Nurse Navigator behaves in a professional manner, and consistently demonstrates and promotes the values of respect, honesty, care, and dignity for the patient and all members of the health care team. Within applicable service lines, this position coordinates care for patients in the Bundled Payment (BP) program. The Nurse Navigator will be responsible for ongoing evaluation, quality improvement and outcomes of the BP program patients within their service line scope. Employees providing direct patient care must demonstrate competencies specific to the population served.
Bachelor's degree in Nursing and 5 years of professional nursing in specific service line or related area required Master's degree preferred Licensed RN in good standing with the state of Michigan required. BLS certification required within 6 months of hire Oncology Nursing Certification required within 3 years of hire (Cancer Care Center only) • Must possess excellent interpersonal, effective problem solving and prioritization skills, and the ability to process information in a confidential manner • Must be able to communicate clearly and effectively with patients, providers and other staff • Has the ability to maintain patient confidentiality, work independently and think as well as function as an integral team member with other healthcare professionals • Must also possess excellent computer skills and have ability to read, interpret, and analyze data from various computer systems and equipment • Must have excellent verbal, written and electronic communication skills • Has the ability to maintain positive customer service • Has the ability to establish effective working relations with patients, staff and physicians in a team environment • Expresses thoughts clearly and concisely • Listens attentively to understand information provided by others. Keeps necessary people informed and up-to-date • Demonstrates effective presentation skills; projects credibility and poise • Can negotiate skillfully in tough situations with both internal and external groups • Can settle differences with minimum noise • Can win concessions without damaging relationships • Can be direct and forceful as well as diplomatic • Gains trust quickly of other parties to the negotiations • Has a good sense of timing Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. • Acts as a liaison between patients, physicians, ancillary and community services within the designated service line throughout the entire patient experience from diagnosis to post-discharge. May make post-discharge phone calls or home visits. • Works cooperatively as a member of the health care team and is responsible for ensuring smooth, efficient transition of care between services. • Keeps in contact with patients as they are receiving their care. Rounds daily on all assigned patients • Participates in multidisciplinary rounds and/or conferences. • Assists in getting access to culturally appropriate, supportive care when and where possible; • Maintains accurate, confidential records, documenting services provided and unmet needs. • Develops and maintains relationships with hospital department heads, participating medical professionals, and other relevant members of the health care team. • Engages all Medicare bundled payment patients and families and makes them aware of plan of care for the episode, information resources, support programs and services. • Acts as a representative of the BP program within the entire community, participating in public speaking and other related activities, especially within the organization. • Works with the healthcare team to achieve targeted cost per case goals for assigned patients. • Leads patient education efforts such as classes and support groups. • Attends appropriate staff and committee meetings and presents information/results as needed. • Attends staff, educational, and other meetings as required, presenting information/results as needed. • Maintains an awareness and working knowledge regarding the pace and process of (breast/cardiac/ortho/stroke/oncology) services towards the enhancement of services offered • Proactively develops the Nurse Navigator role with the goals of improving the experience for referred patients and the referring physicians. Under the direction of the provider • Evaluates and implements patient care plan for specified patients in collaboration with the care team • Develops and provides patient and family with appropriate education tools • Reinforces teaching regarding patient plan of care. • Ensures that the appropriate tests, diagnostics, and procedures are ordered for patients • Assists with implantation of dynamic patient-centered record • Ensures appropriate primary care and specialist follow-up • Provides psychosocial support and access to resources for patient and family • Maintains any required database for the BP patients and or program by inputting required patient data, as well as, tracking patient volumes, clinical outcomes and patient satisfaction. • Works with designated physicians and staff to develop and maintain clinical pathways, • Becomes familiar with various insurance and referral policies. • Acts as a resource for clinicians and case managers to assure that patient care plan is followed for the assigned programmatic clinics. • Establishes action plans that support Bronson’s key initiatives for the BP program • Establishes challenging goals that focus on quality, cost, growth and brand identify while maintaining the need and awareness of capacity and other limiting factors to appropriate address these opportunities • Keeps Administrator and respective Medical Staff Leadership, staff and coordinators informed of progress, issues, etc. that impact the achievement of goals established • Achieves Scorecard action plans within parameters established • Is cognizant of the rising cost of healthcare and how that impacts consumers (patients) • Participates and/or leads in the re-design of processes and other growth strategies related to operational and financial goals • Develops and ensures developed budgets effectively utilize resources (both human and financial) • Monitors budget adherence and identifies trends or issues that may jeopardize achievement of same • Puts appropriate action plans in place to ensure achievement of budget goals. Travelisrequiredforthisposition(asweserveKalamazooandCalhounCountywithNurseNavigatorservices).