Non-profit Direct Marketing Agency Account Manager (Remote) - Corps Team

Our client is a direct marketing fundraising agency 100% dedicated to the non-profit industry.  With a focus on direct marketing, fundraising, membership, database marketing, analysis, and strategic thinking, they are redefining how their clients interact with their donor population. Due to their growth, they are looking to add an Account Manager to their client services team.

Account Managers are responsible for strategy development and the creation and implementation of campaigns for their non-profit clients.  The ideal candidate has 6-10 years of agency/non-profit experience and a solid knowledge of CRM, Digital, Data and Direct Response Marketing.

This position is remote with an emphasis on East Coast time. The agency’s corporate headquarters are outside of Boston, MA. Occasional travel to clients and MA will be required.

Roles and responsibilities:

• Serve as a dedicated point of contact, managing projects and offering strategic and execution support for specific non-profit clients.
• Set strategic direction through innovative idea generation, looking at traditional channels, and new, alternative direct response programs.
• Participate in team meetings, and present results to clients and partners.
• Write/review strategy briefs for selected clients.
• Review creative and make sure it is on strategy and meets objectives set in creative brief.
• Review and provide feedback for acquisition list plans provided by outside partners.
• Write/review merge/purge instructions, QC merge output and complete mail file preparation instructions through to file output.
• Develop segmentation and instruct data partners on execution of segmentation strategies, including QC, through to file output.
• Work with partner vendors to oversee execution of program.
• Quality check work produced by outside partners.
• Create and analyze reports needed to develop strategy, creative and segmentation consultation.
• Help the account team develop annual budgets.
• Attend industry conferences (if needed) on behalf of agency.

Requirements:

• Bachelor’s degree with a minimum of 6 years agency/non-profit marketing and/or communications experience
• Solid knowledge of CRM, Digital, Data and Direct Response Marketing
• Strong written and verbal communication skills
• Solid proofreading skills
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook); advanced knowledge of Excel
• Organized and detail-oriented
• Ability to work well in a team and independently
• Ability to shift gears and juggle multiple tasks effectively
• Track record of excellent customer/client service
• Occasional travel to client sites and/or Greater Boston office for required and requested meetings