NOC Admin level 3 video admin - Diverse Linx

Role:- NOC Admin level 3 video admin
Location:- Bethpage, NY (Onsite) (Local)
Duration : Contract


Responsibilities
Responsible for monitoring, triaging, resolving, escalating and communicating video incidents/outages as part of a 24x7x365.
Perform third level incident outage triage, troubleshooting, and fix agent break fix actions on video infrastructure.
Interact, collaborate, and coordinate with other NOC tier support groups and fourth level subject matter experts within various business departments.
Provide detailed documentation and summaries of incident/outage tickets.
Ability to work an extended and flexible 24x7 day and night work schedule is required, including at least one weekend day and Corporate Holidays as outlined by department needs, as well as in-office and work from home hours as designated by the department

Primary skills/experience

Linear/Unicast Video experience
Understanding QAM and IP based video networks.







Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.