Night Facilities Operations Supervisor - Coast Community College District

Orange Coast College (OCC) is seeking an equity-minded, Classified Manager as the Night Facilities Operations Supervisor within the Administrative Services Wing under the Maintenance and Operations department. 

About Orange Coast College (OCC)
Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Orange Coast College (OCC) was founded in 1947 with the mission to serve the educational needs of a diverse local and global community. The College empowers students to achieve their goals by providing high-quality, culturally responsive, and innovative programs and services through pathways leading to degrees, transfers, certificates, foundational skills, workforce development, and lifelong learning.  The College promotes student development, learning, and equitable outcomes by fostering a respectful, inclusive, caring, and participatory campus climate of student engagement and academic inquiry.  

OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four-year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS).  Additionally, OCC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). 

D.E.I.A. - Diversity, Equity, Inclusion, Accessibility, and Anti-Racism
The Coast Community College District (Orange Coast College, Golden West College, and Coastline) continues to strengthen our efforts around diversity, equity, inclusion, accessibility, and anti-racism. Orange Coast College is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process.

• Orange Coast College - Diversity, Equity, Inclusion, and Accessibility Page
• Orange Coast College - Diversity, Equity, Inclusion, & Accessibility Plan (DEIA)

Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative students, employees, and community populations.  We currently enroll 17,102 students, the majority of whom are from racially minoritized populations: 36% of OCC's students are Latinx, 2% are African-American, 25% are Asian, less than 1% Native American, 29% are White, and 5% are multiracial. 

Orange Coast College Employee-Student Demographic Information
Direct Link:  Employee / Student Demographics Comparison Dashboard    

About Maintenance and Operations - Custodial Services

Orange Coast College’s Maintenance and Operations Department has worked to develop a management process for Custodial Services operations that allows them to quantify cleaning costs based on stakeholder expectations and realistic deliverables. OCC has done extensive Facility Assessment work-loading to each building to establish an adequate baseline. From this workload, we have identified opportunities to adopt best practices and optimize the cleaning process. The last part of the assessment was a quality control component that allows management to assess the impact(s) and improvements generated by this process. It will also allow for continued improvement as situations change. The work completed by OCC on this project provides a road map for future facilities management decisions as they relate to staffing, capital equipment requirements, and overall budget requirements.

 

The outcome of the assessment is Custodial Services currently operates under HHPC as a Team Cleaning Operation. Under HHPC evening operations staff works with state-of-the-art cleaning technology that staff use to provide high levels of productivity. Custodial Services has 5 Team Cleaning Teams, each has five full-time employees, who together clean all of Orange Coast College's 1.1 million square feet of cleanable space, including the Coast Community College District Office and Pacific Maritime Training Center.

Our Maintenance department ensures that all trades are responsive to campus community needs and coordinates all trades on special projects.  Our Maintenance and Operations team has many years of experience in different trades and possesses expertise in maintenance and repair.  Services from our department include:

• Carpentry
• Plumbing
• Painting
• Locksmith
• Pool Maintenance
• Access Control
• Event Support

The Maintenance and Operations Department's mission is to provide a safe, clean, attractive, energy-efficient, and self-sustainable environment for the students, faculty, staff, and the community.  The Maintainance and Operations Department will provide a safe, clean, attractive campus environment that promotes learning, global awareness, personal development, and responsibility.  Provide the infrastructure that ensures compliance, accountability, and long-term economic viability.

About different areas connected with the Maintenance and Operations department:

• Recycling Center 
• Facility Rentals 
• Measure M Updates
• Campus Safety

Summary
Supervises, assigns, reviews, and participates in the work of staff responsible for providing custodial services to campus facilities. Ensures that central office, training, classroom, student centers, recreation, and childcare facilities are suitable for use by complying with cleanliness and safety requirements.  Responds to emergencies as required.

Distinguishing Career Features
The Night Facilities Operations Supervisor is a first-line and working supervisory position responsible for supervising, coordinating, and reviewing the work of a large custodial staff assigned to perform a variety of custodial and routine maintenance duties across all campus property. The position is accountable for efficient and effective use of assigned staff, supplies, equipment, and time to provide optimum service.  This position also acts as the night incident commander in response to campus and District emergencies, reports of crime, as well as other related incidents.  To be considered for this position, prospective incumbents must demonstrate the ability to optimize the use of staff through efficient allocation of work, conduct quality assurance, and performance appraisals, administer an operating budget, and participate in custodial work.  

Essential Duties and Responsibilities
Specific duties may vary among departments, divisions, and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

• Act as a night incident commander in response to campus and District emergencies, reports of crimes, and incidents including medical/mental health emergencies, natural disasters, trespassing, intrusion alarms, burglaries, robberies thefts, drug and alcohol incidents, fire alarms, energy management alarms, assaults, threats of violence, disturbances, and emergency facilities problems. Locate, identify, evaluate, and act upon the source or cause of the situation, effectively resolve/assist in the situation, and coordinate as needed with the appropriate resources needed such as police, fire, EMTs, or internal departments.
• Supervises and provides customer service, and instructional support, and facilitates communications among evening patrons including, but not limited to instructors, students, and security.
• Plans, prioritizes, assigns, supervises, and reviews the work of staff responsible for providing custodial and general maintenance within the custodial organization for campus and off-site facilities. Ensures high levels of staff productivity by reviewing inspections, and reports, and physically observing work performed.
• Develops and conveys work schedules for custodial staff by identifying and interpreting academic calendars, activities, budgets, and the amount of productive work time available.
• Participates in the selection of custodial staff. Provides or coordinates staff training. Works with employees to learn additional skills and correct deficiencies. Evaluates staff.
• Participates in the preparation and administration of custodial budgets. Submits budget recommendations, monitors expenditures, and prepares estimates for costs of unanticipated events, and special assignments. Prepares various reports on operations and activities.
• Confers with building administrators regarding the care and cleaning of campus and District facilities. Schedules and supervises project teams such as, but not limited to floor crews. Sets up major cleaning to minimize interruption of work and student activities.
• Prepares routine reports for internal and external agency use. Participates in the process of developing and implementing mandated safety training programs such as training on MSDS, blood-borne pathogens, equipment usage, etc.
• Performs other related duties as assigned that support the objective of the position.
• Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.