Night Auditor - Holiday Inn Denver East

Opportunity:  Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints. 
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
• Follow sustainability guidelines and practices related to HHM’s EarthView program. 
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit experience preferred.
• Computer knowledge skills required. Opera experience is a plus.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The Holiday Inn Denver East offers some of the best accommodations in the Central Park area including a heated indoor/outdoor pool (open year round). Guests also love our free high-speed internet access, Keurig coffee makers, and a location that places you 6 miles from Downtown Denver. Take a ride in our complimentary shuttle to the Northfield Shopping Center. With arcade games, bowling, drinks, and food; this is a place even your kids will enjoy. Enjoy a stroll around the Stanley Marketplace where you can visit over 50+ independently owned Colorado businesses that offer a place for you to eat, drink, shop, exercise, play, work, and more

Whether traveling for business or pleasure, you can host any type of meeting or event in one of our twelve function rooms. Our newly renovated and modern facility includes a 24-hour business center with free copy and print services.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.