Night Auditor - Staypineapple
Boston, MA 02116
About the Job
To quick apply to this position, text SP3902 to (425) 961-9911
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who we’re looking for:
NIGHT AUDITOR
Creating an unforgettable hotel experience is not a 9-to-5 job. For us, impeccable service never sleeps, so we hope you’re a night owl. As Night Auditor, you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well.
What to expect:
Here are a few things that will make your days full and rewarding:
- Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
- Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs.
- Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms.
- Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches.
Your experience and qualifications:
- Associates degree or equivalent from a two-year College or Technical School; or six months to one year related experience and/or training.
- Working knowledge of Microsoft Windows and Office.
- Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
- Ability to quickly assess situations and create effective resolutions to problems.
- Possess a passion to provide excellent customer service.
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer:
- Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
- Hotel discounts
- Food & Beverage discounts
- Learning & growth opportunities
- Special events & celebrations
Pay: $24.72 per hour
Status: Full Time