Night Auditor - Doubletree by Hilton Atlanta-Marietta

Job description

Title: Night Auditor

Reports To: Director of Rooms Division

Department: Rooms

GENERAL PURPOSE:

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.

ESSENTIAL DUTIES/RESPONSIBILITIES

Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.

Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.

Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.

Prepare and input statistics and income journal sheets for preparation of daily reports.

Balance and close all bank ticket codes, daily.

Run night audit final after ensuring all revenues are in balance nightly.

Perform the duties of a Front Desk Clerk including express checkouts.

OTHER DUTIES/RESPONSIBILITIES

Assist the Night Manager/Night Audit Supervisor as requested.

Assist PBX in taking and placing wake-up calls, as needed.

Hours: 11 :00 p.m. - 7:00 a.m.; scheduled days and times may vary based on need.

SUPERVISORY DUTIES - None

JOB QUALIFICATIONS

Knowledge

Ability to operate personal computer, and calculator.

Ability to compile facts and figures.

Telephone and guest relations etiquette and skills.

Skills

Excellent speech communication skills required to communicate with guests over the telephone.

Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Abilities

Ability to lift files/papers up to 5 Ibs. 50% of time. May lift luggage up to 50 Ibs.

No bending/kneeling required.

Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time.

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Material/Equipment Used

Personal computer, telephone, calculator - approximately 90-95% of time.

Environment

Work inside 100% of 8 hours.