New Patient Referral Coordinator - Teton Cancer Institute - [Paycomonline] Mountain View Hospital

JOB SUMMARY:

Works to ensure that new pati...

Education/Certification:  High school diploma or general education degree (GED).  Basic course in medical terminology preferred.

Experience:  Minimum of one year related experience necessary in order to gain knowledge of scheduling processes and procedures.  Minimum of one year customer service experience preferred. Minimum of six months experience in an oncology clinic preferred.

Equipment/Technology:  Ability to use hospital/clinic EMR and operate basic computer functions and software.

Language/Communication:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization. Able to speak professionally and compassionately to new patients.   Seeks feedback and gives others constructive feedback.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

Mental Capabilities:  Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Ability to prioritize tasks.

Interpersonal:  Ability to work well with others in a team environment.

Performance:  Ability to maintain professionalism at all times and be efficient in time management and prioritizing. Due to the sensitivity of this position, must always adhere to HIPAA compliancy.