Network Technician at Judge Group

Hi,

Hope you are doing great! Please find the requirements below, If you find yourself comfortable with the requirements please reply with your updated resume and I will get back to you or I would really appreciate if you can give me a callback

Job Title: Level 3 Network Engineer with PostgreSQL Support
Location: Liberty, NC 27298

Position Overview:

We are seeking a Level 3 Network Engineer with hands-on experience in PostgreSQL (Postgres) database support. This role combines traditional network engineering tasks with database support responsibilities, making it ideal for candidates with a diverse technical skill set. The role also involves providing end-user support, troubleshooting hardware and software issues, and contributing to the seamless operation of industrial sites.

Key Responsibilities:

Network Support:

• Perform advanced troubleshooting for networking issues in industrial environments.
• Install, configure, and maintain PC, desktop, laptop, and printer systems.
• Respond to and resolve incidents logged in the ServiceNow (SNOW) ticketing system.
• Provide support to VIP users and respond to change management requests.
• Perform Install/Move/Add/Change (IMAC) activities, ensuring all network hardware and peripherals are operational.

PostgreSQL (Postgres) Database Support:

• Provide basic and moderately complex support for PostgreSQL databases, including:
• Database configuration, optimization, and backup management.
• Troubleshooting and resolving database connectivity and performance issues.
• Collaborating with IT teams to ensure database integration with other systems.
• Understand and support database queries related to application functionality.
• Assist with database monitoring to ensure data integrity and availability.

General IT Support:

• Set up and manage iPhones and other mobile devices for end-users.
• Perform hardware repair and troubleshooting for PCs and printers.
• Provide technical desk-side support and ensure user satisfaction with minimal supervision.
• Follow and document ITIL-aligned processes and operational procedures.

Required Skills & Qualifications:

• Experience:
• 2-4 years of relevant experience, preferably in industrial or end-user environments.
• Hands-on experience with PostgreSQL (Postgres) support and troubleshooting.
• Technical Expertise:
• Knowledge of ServiceNow (SNOW) or similar ticketing systems.
• Proficiency with hardware repair tools and techniques.
• Familiarity with ITIL methodologies.
• Understanding of networking hardware and systems.
• Certifications:
• A+ certification (desired).
• OEM certifications (preferred).
• Any customer-specific certifications as directed by management.
• Soft Skills:
• Excellent verbal, written, and interpersonal communication skills.
• Quick problem-solving abilities with a proactive approach to challenges.
• Strong customer service skills and a focus on user satisfaction.

Physical Requirements:

• Ability to lift and move computer equipment up to 50 lbs.
• Must own and maintain a basic repair kit.

Preferred Skills:

• Familiarity with industrial environments and their unique IT challenges.
• Knowledge of troubleshooting mobile devices (iPhones, iPads).
• Experience with printer maintenance and repair.

Best Regards,

Manikanta , TeamLead,, The Judge Group

Suite 100, 151 South Warner Road, Wayne, PA 19087
Direct Number: 484-664-1750  mdivena@judge.com
Toll-free: 1800-339-8318 extn. (401)

Click to learn more about Judge’s Technology, Talent & Learning Solutions

people powered

Celebrating 50 Years of Success

Click to learn more about Judge’s Technology, Talent, & Learning Solutions

people powered business solutions