Network Support Tech Lvl III FT - 1st shift - Huntsville Hospital Health System

The Network Support Technician Lead coordinates and monitors all duties of the Network Support Technicians in a leadership role.  The Network Support Technician Lead is responsible for providing Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness of work orders.  The Network Support Technician coordinates and monitors support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment.  Oversees preventative maintenance on all networked equipment.  Troubleshoots and performs repairs when possible and coordinates vendor service as needed. 

Education:

Require Bachelor's degree from an accredited college or university with emphasis in Computer Science or related field.  Equivalent experience may be accepted in lieu of degree.  CNA preferred.  A+ Certification preferred.  MCP and MSCE Certification desirable.

Experience:

Two years experience in a supervisory position in a technical field.  Extensive knowledge of DOS operating system, Windows operating systems, installing computer software, computer hardware and related equipment, installing memory, installing and configuring hard drives, and network cards, installing and maintaining printers and jet directs and inventory control and work order systems.

Additional skills/abilities:

Ability to assess situations and make quick decisions based on prioritization. Ability to manage a stressful work environment related to changing priorities and critical support needs.  Provides expert knowledge for all levels of Network Support Technicians.  Intermediary between Network Support Technicians and Network Specialists.  Ability to travel to off-site locations.  Ability to work any of three shifts on any rotation.  Demonstrated ability to relate to all levels of the user community.  Knowledge of Local Area Networks and Wide Area Networks, ISDN, Frame Relay and ATM connectivity and extensive knowledge of Novell networks and Novell print services.   Knowledge of NT.

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if  you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. Ask us about incentives and additional opportunities.

Huntsville Hospital Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

 Learn more about Huntsville Hospital Health System:

• Careers: https://careers.hhsys.org/careers-home
• Benefits: https://careers.hhsys.org/us/en/benefits
• Education & Professional Development: https://www.huntsvillehospital.org/education
• Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al