Network Support Engineer - American Technology Consulting

Title: - Network Support EngineerLocation: 2277 Iowa Avenue Independence, IA 50644Interview:- In Person OnlyThis is an onsite position, and the client has requested that applicants belocal to the state of Iowa and no farther than neighboring states. Please do notsubmit candidates from coastal states to this position. Excellent communicationskills are of the utmost importance for this position. There will be two roundsof interviews with the client. The first round interview will be a web meetingvia Microsoft Teams. The final interview will be conducted onsite at the schoolin Independence, Iowa.The Iowa Department of Health & Human Services (HHS) is seeking a DesktopSupport/ Network Technician at the Independence Mental Health Institute (IMHI)in Independence, Iowa to provide support and to complete projects within theon-site K-12 school. The client requests this contractor be local to the stateof Iowa and able to interview in person.Responsibilities will be to work directly with the IMHI school administrationand HHS IT Director to prioritize and complete existing projects and to provideIT support to the school’s staff and students. This is an onsite position.Responsibilities of the Network Support Specialist role include but are notlimited to:• Migrate the Student Network Servers from Windows Server 2008 to Windows Server2022• Administration of the Kaseya IT Management system• Deploy and administer the Lightspeed Solutions Suite• Deploy and administer the Cisco Meraki Student Wireless Network• Troubleshoot problems and provide software and hardware technical support• Ensure governance policies and best practices are followed• Drive process standardization and automation throughout all areas• Perform daily administrative tasks to support the school’s IT systems• Work collaboratively as a key member of the team• Need strong attention to detail, ability to problem-solve within a team andindependently, ability to communicate effectively and often, manage multiplestreams of work concurrently, and display strong commitment and ownership ofwork performed.