Network Support Engineer at HCLTech

Job Title

Senior Support Lead

                             Job Description 
(Define At least 6 points which candidate is supposed to do)

• NRS II or SRA Certified
• Capable of delivering all level 1-3 Services
• Router turn up (7250,7705, 7750 SR1, IXR)
• Greenfield Router Large Integration7750/Router turn up (7250,7705, 7750 SR1, IXR)
• Maintenance Window preparation and pre-check, run scripts, reboot router, post checks.
• Maintenance Windows Network Cut In
• Maintenance Window Cut-Over SR HUB
• Provide on-site monitoring and troubleshooting support for assigned special events.
• Software Maint. Window preparation and pre-check, run scripts, reboot router, post checks.
• Router SR turn-up for Migration Large Brownfield SR HUB
• Migration MoP preparation
• Network Integration (Staging or Field) & validation
• ATP Creation and approval
• Status reporting
• Knowledge of Microsoft Office (MS Word, Excel, Power Point, Visio)

Mandatory Skills

Technical / Soft Skills

Expertise Level (Expert / Good / Knowledge)

Remarks

Network Router

Expert

IPV4/IPV6

Expert

Network Switch

Expert

Desired Skills

Technical / Soft Skills

Expertise Level (Expert / Good / Knowledge)

Remarks

NRS II or SRA Certified

Expert

Hands on experience on Router7250,7705, 7750

Expert

Telecom Networking

Expert