Network and Security Engineer - Top Tier Reps LLC

Responsible for administration, monitoring and maintenance of the Firm's enterprise network environment including, but not limited to:
Ensuring the stability, availability, performance and security of the firm's enterprise network; including, but not limited to, internal/external network security, vulnerability scanning, patching and remediation, software/firmware updates, server class operating systems, managing cloud services and other duties as assigned.
Planning and scheduling periodic maintenance of all networking hardware and software systems, creation of and maintenance of detailed network design drawings and configuration best practices.

Managing technologies, vendors, and products, such as:
Servers/Networks: Dell servers, Netapp storage, VMware, Veeam, Zerto, Cisco, co-located data centers, Microsoft Azure IaaS and Azure AD, Active Directory,
VDI/Azure Virtual Desktop
Security tools: Microsoft 365 E5 Suite, Tenable/Nessus vulnerability management, a SIEM, Logmonitor
Online services: Exchange, SharePoint, Teams, OneDrive, Mimecast
Connectivity: WAN, VPNs, Palo Alto firewalls
Management tools: Intune, Configuration Manager, Citrix
Legal-specific software: iManage, Intapp, Litera, Elite

 DUTIES AND RESPONSIBILITIES:
Network and Software Systems

• Ensuring all “network hardware” and all end-user hardware not managed by the Firm’s Help Desk is configured, updated, and regularly maintained for optimal security and
• operational uptime
• Responsible for performing semi-annual inventory of server software, hardware, firmware, creation of inventory reports, and end of life (“EoL”) or end of support (“EoS”) dates that impact yearly budgets and hardware refreshes
• Escalation point for Help Desk and escalated support tickets
• Responsible for diagramming entire network including internal/external IP address spaces, subnets/vlans, and networking gear 

Security

• Subject matter expert (“SME”) for performing monthly internal and external vulnerability scanning; reports to Directors and CIO on any emerging threats and critical alerts/vulnerabilities. Researches and plans remediation procedures for vulnerabilities
• Responsible for fine tuning alerting systems, such as iManage Threat Manager, Crowdstrike, Microsoft Defender for Identity and all other firm security systems
• Responsible for auditing monitoring systems to ensure proper configuration and functionality
• Schedules and coordinates monthly security meetings with the Firm’s Engineering team to address vulnerabilities, assign patching/remediation and follow up on post-remediation scans
• Responsible for reviewing daily security alerts and ensuring all alerts are acted on timely and properly. Also responsible for documenting processes followed for different alert types to ensure the Firm’s Engineering team can assess and act upon alerts independently
• Recommends policies and procedures to ensure maximum security of firm resources while maintaining end user ‘ease of use’
• Ensures compliance of departmental policies and procedures as established within the department, including, but not limited to, change control management policies, network security policies, systems maintenance procedural policies, disaster recovery and business continuity procedural policies and system documentation policies
• Ensures the security of the Firm’s applications, as directed by the Chief Information Officer, is properly administered throughout the enterprise
• Responsible for managing the configuration, maintenance and testing of the applications in the Firm’s office facilities, datacenter facilities and cloud-hosted environments to ensure maximum availability
• Schedule and coordinate with the Director of Technology Services for the timely procurement of the necessary server and network hardware components.
• Responsible for ensuring all faulty equipment is sent for repairs when necessary and the requisite follow-through is timely
• Coordinates with the Directors, Managers and Staff to ensure that projects are completed efficiently
• Provides quality customer service to all of the Firm’s staff and clients including direct end-user support from the Firm’s technical support department.
• Contribute ideas, vision and expertise to management on any activity (current or future) that has impact to the Firm’s enterprise application systems and technology advancements. Stay current on all technology advancements in respect to their application within the Firm
• Contribute ideas, vision and expertise to management on any activity (current or future) that has impact to the Firm’s enterprise application systems and technology advancements. Stay current on all technology advancements in respect to their application within the Firm

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Minimum 5 years’ experience in management, design, and implementation of network infrastructure in a heterogeneous operating system environment with hands-on
• experience in maintaining mission critical enterprise applications at a high level of availability.
• Requires broad knowledge of the specialized and technical field of computer science, and business/management acumen equivalent to a complete college or university
• education; includes thorough skills knowledge.
• 4-year college degree preferred, equivalent experience considered.

TECHNICAL SKILLS & REQUIREMENTS

• Minimum of 5 years’ experience in the management, design and implementation of
• Windows computer systems. Experience administering and maintaining Microsoft SQL,
• Microsoft Exchange, Office 365/Azure and MS Active Directory is desirable. Experience with iManage document management administration, Thomson Reuters 3E finance
• management systems and Foundations system administration preferred. 
• Proven experience supporting large number (200 or more) of end users.

GENERAL KNOWLEDGE & ABILITIES

• Previous employment managing information technology in a legal environment helpful.
• Ability to function as a project manager, planning and coordinating the activities of internal and external resources. Requires a high degree of diplomacy and the ability to deal with and influence persons in all types of positions relative to inside and outside contacts
• Previous employment managing information technology in a legal environment helpful.
• Ability to function as a project manager, planning and coordinating the activities of internal and external resources. Requires a high degree of diplomacy and the ability to deal with and influence persons in all types of positions relative to inside and outside contacts

LANGUAGE SKILLS

• The ability to read, speak, write and understand English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and
• procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

CERTIFICATES, LICENSES, REGISTRATIONS
Microsoft and independent security certifications preferred, but not required.

EQUIPMENT
Proficiency operating a computer in a network environment.

PHYSICAL DEMANDS
The position of Network Security Engineer involves tasks associated with the installation, movement and maintenance of computers, routers, switches, cables, and
containers of such equipment. This position involves tasks associated with lifting and moving all items stated above. Assistance can be provided when lifting and moving objects which exceed 50 lbs. in weight, and a movable cart will be provided to facilitate the process of moving heavy objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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