Network Records Specialist - Veterans Sourcing Group

Westford, MA 01886

Network Records Specialist

Pay Rate: $22/hr
Location : Westford, MA /Hybrid
Duration : 06 Months + Extension

3 skills/knowledge the candidate must have to be considered for the role: strong written & oral communication skills, attention to detail and analytical skills, ability to multi-task in a fast-paced environment, customer service orientation and strong interpersonal skills
Technology the candidate must have experience in to be considered: Telecom or Utilities experience, GIS technician digitizing and editing data attribution experience, experience reading engineering, construction drawings

Description:

Position Summary:

Records Specialist - ensures the compliance, integrity, and "readiness” of fiber assets (Hubs, Panels, Splices, Slacks, Fiber, Conduit, Nodes, Circuits, etc.), and ensures that fiber management policies, standards and procedures are properly implemented and followed.
This position is responsible for the implementation and quality of fiber asset data and monitors all proposed changes to fiber assets.
Works closely with engineering, construction, operations personnel, 811 Services team, and product development to ensure database accuracy, maintain data quality and support other departments to meet company objectives. Analyzes, manages, and resolves issues in a timely manner.

Essential Job Functions:

Review fiber construction engineering drawings and maintenance/inspection data to identify changes to database models and maps.
Enter and manipulate data in Geographic Information System (GIS) applications which model telecommunications inside and outside plant fiber optic systems as needed.
Work with other Network Records personnel on various data clean-up/data integrity projects
Work closely with fiber engineers, field operations personnel, and others to QC fiber data and ensure asset integrity, resolve data conflicts, and update GIS database
Research, analyze and respond to regulatory compliance, and audits with a high degree of customer service and integrity when dealing with utilities, external and internal customers.
Test automation and integration opportunities for the Fiber Tool and related systems and
processes including the ongoing effort to continuously enhance the use of the Fiber Tool as the assets system of record.
Work with the Network Records Manager to implement and enforce asset management policies, standards and procedures.
Promptly respond to assigned Help Desk tickets and Work Orders to ensure accurate data in the systems and provide maps and information as needed
Perform other duties as assigned or required

Education/Certifications

High school diploma or equivalent
Bachelor's Degree or certification in GIS or equivalent work experience preferred

Experience/Minimum Requirements

Minimum one (1) years of professional level experience editing, updating GIS data from engineering designs, CAD files, redlines, mark-ups
Minimum one (1) year of experience reading engineering, construction drawings.

Other Skills/Abilities

Computer skills using Microsoft Office (Outlook, PowerPoint, Excel, Word, Visio), Microsoft SharePoint, and ability to quickly learn new systems, processes, and procedures
Understanding of GIS data principles and data management
Experience editing GIS data
Strong written and oral communications skills
Strong attention to detail and analytical skills
Experience with GIS applications including, but are not limited: to MapInfo, ESRI suite, Coordinate Geometry (COGO) and Auto CAD.
Excellent organizational/administrative skills
Customer service orientation and strong interpersonal skills
Ability to manage multiple projects/tasks simultaneously
Ability to problem solve and provide alternative solutions
Ability to comprehend survey and construction drawings
Ability to thrive in a dynamic problem-solving environment
Ability to multi-task in a fast-paced environment

Source : Veterans Sourcing Group