Network Operations / Data Center Engineer at NetworkcprInc

As a Network Operations Engineer, you will: 

• Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc. 

• Manage operational network maintenance activities and implement changes  
• Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems  
• Assist with root cause analysis of incidents 
• Assist with periodic network reviews and analysis  
• Help with establishment of operational procedures & support documentation 
• Review, track and update network operations policies, standards and documentation 
• Assist with development of the network management platform adoption, configuration and tuning 
• Complete Daily network checks and operational handover duties 
• Participate in shift rotation coverage 
• Jump on command Center bridge to troubleshoot the network issues.  
• Review service now requests and follow change management cycle to complete the requirement. 

What You'll Need: 

• 4 – 7 years’ experience in IT infrastructure operations/support role  

• Knowledge of network routing and switching technologies and routing protocols 
• Experience with various Cisco equipment (routers, switches) 
• Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable 
• Experience with F5 load balancer, Cisco NX OS, Cisco ISE & Z scaler cloud.   
• Knowledge in cloud computing network domain. 
• Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable 
• Formal technical certification such as CCNA/CCNP and any cloud computing certification.