Network (NOC shift) Engineer / Technician - Peraton
Washington, DC
About the Job
Responsibilities
We are seeking a NOC technician or Network Engineer to support a network providing network monitoring and network outage support to our U.S. Navy Customer on site at the Washington Navy Yard, DC. and Arlington, VA.
What will you do:
- Create and resolve incident cases using BMC Remedy ITSM.
- Working in a team environment and will be responsible for creating incident tickets, troubleshooting network related incidents, contacting site POCs for touch labor support, work with various circuit providers to obtain the status of repair for circuits and coordinate efforts to resolve network outages.
- Gain exposure to a variety of technologies including enterprise radio, microwave back-hauls and wireless access points.
- Monitor and maintain a network supporting emergency services and first responders by helping to troubleshoot, analyze, and maintain network availability.
- Interfacing with customers and government representatives on network issues that are varied and range from simple to complex.
- Provide knowledge and technical assistance in the areas of installation, maintenance, and support of network infrastructure following established methodologies and processes.
- Perform root cause analysis, problem determination, and support of technical issues related to basic router/switch/firewall configurations, circuit outages and diverse routing protocols.
- Handle network issues through troubleshooting network infrastructure problems.
- Resolution is both reactive and proactive; typically requires research and analysis and working with the onsite POCs and vendor support.
Qualifications
What you'll need:
- BS and 2 Years, MS and 0 zero years experience, or in lieu of degree HS+ 6 years of applicable experience.
- Active DoD Secret Clearance, clearable to Top Secret Clearance
- Must be able to obtain a Comptia Security + certification per DOD 8570 policy compliance within 90 days after employment if you do not currently hold certification.
Desired Experience:
- Active CCNA, JNCIA certification or other networking certification.
- Have proficiency in Network Monitoring
- Possess good analytical skills and experience with troubleshooting techniques.
- Have experience with cable plant management for data and service provider connectivity.
- Are a reliable self-starter that can work in a team environment with the ability to follow instructions when needed and complete tasks in a timely fashion.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.