Network Management Systems (NMS) Manager / IT Systems Architect Level III (Government) - AT & T

Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the Intelligence Community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Network Management Systems (NMS) Manager to support a key program in AT&T’s National Security business segment. The NMS Manager will apply experience of network management systems towards large scale enterprise network solution implementation and ongoing architectural network operations transition, test and evaluation activities. Will also lead and support highly technical maintenance involving servers, network devices routers, switches, and security solutions. This position will work closely with program and customer leadership to ensure the program requirements are met or exceeded within existing timeframes and budget. Foster collaboration of ideas related to emerging technology, program technical strategy, and continuously evolving network architecture and maintenance approach that increases availability, resiliency, security, and ease of maintenance through simplification and automation using best in class network technology, tools, and processes.

The job duties of the Network Management Systems (NMS) Manager are as follows:

• Manage and direct a geographically dispersed NMS Engineering team focused on network and system solution implementation within Service Level Objectives, ongoing architectural network operations transition, test and evaluation activities and network operations support.
• Provide leadership and guidance to direct reports through performance evaluations, one-on-one coaching, and training.
• Ensure that NMS Engineering staffing levels can meet workload demands by hiring, recruiting, onboarding, training, and retaining personnel.
• Drive NMS Engineering team members to improve delivery of service through Continuous Service Improvements.
• Develop and maintain an architectural roadmap to evolve the NMS as new requirements emerge.  Provide a vision for automation and efficiency for the future NMS.
• Ensure all NMS engineering and operating systems work together, from managing business and management aspects to making sure each part is engineered correctly to meet functional and technical requirements, taking into consideration customer requirements.
• Identify and coordinate with both customer, partner, and program stakeholders to communicate and resolve problems within specific projects and service offerings (people, process and/or technology) as they are identified.
• Support and lead cross-functional team/s to drive shared accountability, and mutual commitment to program delivery and objectives for program projects and network operation events.
• Serve as a customer contact for program information, manage key relationships and host customer reviews as necessary for site and enterprise projects.
• Establish and manage standards for performance and measuring progress towards goals for the team and direct report personnel.
• Ensure that timely and accurate milestone reviews and routine reports are conducted on assigned projects. Use these tools to expose risks and issues and develop action plans to mitigate risks and resolve issues.
• Keeping track of high-level project milestones and tasks assigned to personnel associated with NMS service.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. (NOTE: This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years)

Additional required qualifications include:

• Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2.
• Experience managing Network Management Systems (NMS) teams geographically dispersed.
• Excellent client-facing and internal communication skills and ability to manage the relationship with the client and all stakeholders.
• Qualified candidates will have experience in IT network management systems implementation, operation and maintenance that monitor, analyze and manages network devices and their performance.
• Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills
• Working in a team environment within a professional office setting.
• Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities.
• Excellent written and verbal communication skills.
• Working knowledge of Service Now or similar ITSM, and Microsoft Office products: Word, Excel, PowerPoint, and Outlook.
• Ability to travel up to 15% of the time.
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.

Desired Qualifications:

• Experienced with Microfocus Network Automation, Network Node Manager, Riverbed Platforms and other IT tool suites.
• Ability to motivate employees and positively influence execution through accountability.

Ready to join our team? Apply today!

Our Network Management Systems (NMS) Manager / IT Systems Architect Level III (Government) earns between $98,100 - $180,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.