Network Engineer at Ekman Associates, Inc
Los Angeles, CA
About the Job
Job Description
Title: Network Engineer
Location: Hybrid Onsite / Los Angeles, CA
Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands.
Summary:
We are currently seeking a network engineer for our IT Operations Team to support the smooth and efficient operation of the Global Network. Strong technical skills for troubleshooting and problem analysis are required, along with the ability to clearly communicate to internal clients and teams. A working knowledge of network technologies, LAN/WAN/Wireless technologies, VOIP and Collaboration Solutions, remote access solutions, network security, identity management, DNS, and DHCP is desired.
Responsibilities:
Title: Network Engineer
Location: Hybrid Onsite / Los Angeles, CA
Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands.
Summary:
We are currently seeking a network engineer for our IT Operations Team to support the smooth and efficient operation of the Global Network. Strong technical skills for troubleshooting and problem analysis are required, along with the ability to clearly communicate to internal clients and teams. A working knowledge of network technologies, LAN/WAN/Wireless technologies, VOIP and Collaboration Solutions, remote access solutions, network security, identity management, DNS, and DHCP is desired.
Responsibilities:
- Diagnose and solve problems, frequently under time constraints and business pressure.
- Contribute to detailed network performance analysis for application traffic.
- Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs.
- Support firewalls and the remote access environment, including client VPN.
- Conduct maintenance and patching of the operational environment with appropriate testing.
- Assist in the implementation of new networks and upgrades.
- Provide Wide Area Network reliability, availability, and performance reporting.
- Maintain high quality network documentation.
- Maintain and implement high quality operational standards, processes and procedures.
- Maintain network redundancy, backup and recovery processes, and disaster recovery procedures.
- Build partnerships and trust with other information technology areas, vendor technical staffs, and customers in the business units.
- Identify opportunities and implement solutions to improve availability, reliability, efficiency, performance and overall service.
- Maintain & enhance knowledge of key technologies.
- Participate in on-call rotation, and as such, work out of standard business hours will occasionally be required.
- Experience providing WAN & LAN support in diverse environments for a minimum of two years.
- Cisco Certification (CCNA or higher).
- Demonstrate a working knowledge with the following:
- Network infrastructure (WAN, MAN, LAN, Wi-Fi, QoS for Data, Voice, and Video)
- Network protocols (IP, OSPF, BGP, RIP, IPSec, etc.)
- MPLS / VPN / Hybrid WAN / SD-WAN / Metro Networks / leased lines
- Network Hardware (Cisco routers and switches, cabling, Palo Alto firewalls)
- Network configuration related to Cloud Providers such as AWS, Azure, and GCP
- Network Automation tools and methodologies (Puppet, Chef, Ansible)
- Ability to code in common scripting language, Python preferred
- Network performance analysis and reporting
- Remote Access solutions (client VPN, small office VPN, business to business VPN)
- Network security (firewalls and security monitoring)
- Public and private DNS (Microsoft/AWS Route 53), DHCP
- Network Monitoring & troubleshooting (PRTG, Nagios, MRTG, Wireshark, NetFlow, Riverbed Profiler, SNMP)
- Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, TACACS, Cisco Client, Radius, PEAP)
- VOIP and Collaboration Systems (Skype for Business, Teams, Slack, Avaya)
- Operating systems: Microsoft (Server and Desktop), Mac OS X, Linux
- Microsoft Office 365 & Visio Professional
- Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organization.
- Proven ability to work effectively within and across teams, developing and maintaining collaborative relationships with people from different cultures and diverse backgrounds.
- Bachelor's Degree in Computer Science or Engineering or closely related field or comparable education and experience.
- Understanding of basic Dev/Ops methodologies including sprints, scrums, and workflows.
- International experience is beneficial. Additional languages a plus.
- Experience developing and following Incident, Change, and Problem Management processes within an ITIL based framework.
- ITIL Foundation Certification a plus.