Network Engineer - Micro-Data Systems Inc.

Hartford, CT 06105

About the Job

NETWORK ENGINEER

Tier 3 resource that can also go out in the field to assist members or triage on-site as needed.

Job duties:

Network Availability and Functionality:
- Ensure continuous, uninterrupted availability and functionality of the network.
- Troubleshoot and resolve network-related problems, occasionally under extreme pressure.
- Perform optimizations including tuning, upgrading, troubleshooting, and capacity planning.
Installation and Maintenance:
- Perform installation, provisioning, and decommissioning of devices and services.
- Maintain and monitor inventory, assets, and tracking of equipment, parts, and materials.
- Update and maintain database records, as-built documentation, and operating procedures.
Incident and Service Management:
- Manage timely response to service requests and incidents within ticketing systems.
- Participate in on-call rotation, including after-hours escalation support as needed.
- Lead outage resolution and post-incident reviews, including detailed root cause analysis.
Documentation and Reporting:
- Produce and maintain documentation such as engineering plans, specifications, and diagrams.
- Manage system logs and monitoring data, including applications programming for reports.
- Develop and maintain Standard Operating Procedures (SOP) and peer workplan reviews.
Project Management:
- Lead, execute, and contribute to all aspects of projects from inception to completion.
- Oversee network implementation processes, including setting schedules and budgets.
- Present network plans to management staff/key stakeholders aligning strategy and need.
Security and Compliance:
- Ensure the network is secure and follows industry best practices in maintaining/testing its security.
- Contribute to and execute business continuity/disaster recovery plans as needed.
- Lead business continuity/disaster recovery planning, testing, and execution.
Automation and Programming:
- Create, debug, test, and deploy network automation scripts and programming languages.
- Write advanced scripts and/or software programs to assist with automation and/or telemetry.
Vendor and Stakeholder Management:
- Maintain vendor relationships, manage contract installations, and liaise with end users.
- Contribute to technical specifications and requirements for procurement documents.
Training and Mentorship:
- Provide training and knowledge updates to staff colleagues and/or student employees.
- Mentor junior engineering staff and help with cross-team competency.
- May provide leadership, supervision, and/or professional development plans for staff.
Research and Development:
- Research network technologies and stay up to date on advancements in the field.
- Lead testing and recommend purchases of hardware, software, security, and related products.
Specialized Expertise:
- Serve as a subject matter expert (SME) on optical, packet, security, and/or cloud services.
- Design and implement complex network systems including physical and logical topology.
Additional Responsibilities:
- May help with virtual and/or physical events and presentations to peers and/or the community.
- Must have a driver's license and ability to travel to sites within CT, New England, and New York.
- May represent the team and organization on advisory boards, councils, forums, etc.
- Perform other duties as required.

Qualifications

Client in a STEM field + 6 years of directly related experience. Experience can be a sub for education.
3 years' experience as the network lead or senior engineer in support of a large-scale network
JNCIP, CCNP, or equivalent level certification or better
Demonstrated ability to write specifications, document existing and planned systems.
Experience leveraging MPLS and traffic engineering.
Experience leveraging VRFs in complex network environments.
Experience developing and/or maintaining emergency/incident response plans.
Proven experience in providing high profile outage resolution and post incident reviews.

Source : Micro-Data Systems Inc.