NETWORK ENGINEER FIELD SUPPORT TIER 2 DESKTOP - Chugach Government Solutions

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders. 

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

The incumbent provides desktop computer support.

Work Model: Onsite/Office-Based

Essential Duties & Job Functions:

• Installs, configures, and troubleshoots desktops, laptops, printers, digital senders, etc… in accordance with Army regulations.
• Installs, configures, and troubleshoots Windows based operating systems.
• Installs, configures, and troubleshoots Microsoft Office products.
• Installs, configures, and troubleshoots DOD, Government, and Army specific applications.
• Provides application support to end users.
• Provides guidance and solutions to accommodate the customer’s specific needs.
• Install and configures HBSS.
• Install and configure Cisco VPN client.
• Patches and upgrades software security vulnerabilities.
• Backs up end user data.
• Proves support to mutiple sites on base. 
• Diagnoses hardware and software errors.
• Installs, configures, and troubleshoots Microsoft Outlook
• Deploy new PCs using only DOD, Army, and Picatinny approved images.
• Tests, learns, and masters new Technological advancements.
• Implements data at rest solutions in accordance with Army and DOD policies.
• Installs, configures, and troubleshoots Smartcard readers and middleware.May
• occasionally lift and/or move up to 60 pounds.
• Maintains and operates company vehicles and/or tools and equipment in compliance with company policy.
• Supports the project Safety Plan though personal involvement in all aspects of Safety, including training, safety protective equipment and clothing, and adhering to safety requirements pertaining to trades or skills.
• Other duties as assigned.

Mandatory:

• US Citizen.
• Possesses and maintain a valid driver’s license and acceptable driving record.
• High school education or equivalent.
• Five years, hands-on, experience with desktop and laptop support which includes:
  • Troubleshooting and repairing Microsoft Windows based computers
  • Applications software systems such as the Microsoft Office Suite
• Must have valid certification (at least one): A+ CE, CCNA-Security, Network+ CE, SSCP, CCNA    Security, CySA+, GICSP, GSEC, Security+ CE, SSCP.
• Ability to pass NACI/LAC background check.
• Ability to obtain and maintain Secret Security Clearance.
• Ability to pass the Army’s Level I Information Assurance Security Officer online certification course.
• Must have a valid driver’s license with acceptable driving record upon request.

Reasonable Accommodation:

It is CGS, LLC business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Equal Employment Opportunity:

Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.